+ Reply to Thread
Results 1 to 3 of 3

Tips on tracking Call Handle Time using Excel

  1. #1
    Registered User
    Join Date
    07-27-2014
    Location
    midwest
    MS-Off Ver
    windows7
    Posts
    2

    Tips on tracking Call Handle Time using Excel

    At my new job the CHT/CRT that we receive is three days behind what we are actually using. It makes it hard for me to keep track of my talk time, so I thought I'd use excel to track it. I can see the time I have been on each call through the day. Any tips would be helpful. Today I figured out that I had to put it in 0:0:0 format to get it to average correctly. (I was trying to get it down to just seconds but that seems a bit complicated. I just then used "average=(a1:a30)" to average them together and it seemed to work a bit.

    I appreciate your help!

    PS: it's a vmware/citrix program that i'm running excel through so i can't save it and will have to set it up daily.

  2. #2
    Registered User
    Join Date
    07-27-2014
    Location
    midwest
    MS-Off Ver
    windows7
    Posts
    2

    Re: Tips on tracking Call Handle Time using Excel

    Any Help at all?

  3. #3
    Forum Expert
    Join Date
    05-30-2012
    Location
    The Netherlands
    MS-Off Ver
    Office 365
    Posts
    14,987

    Re: Tips on tracking Call Handle Time using Excel

    http://www.excelforum.com/the-water-...-question.html
    Notice my main language is not English.

    I appreciate it, if you reply on my solution.

    If you are satisfied with the solution, please mark the question solved.

    You can add reputation by clicking on the star * add reputation.

+ Reply to Thread

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. [SOLVED] Best way to handle if error with call function
    By rpinxt in forum Excel Programming / VBA / Macros
    Replies: 10
    Last Post: 11-21-2013, 08:00 AM
  2. Tracking Call Log
    By bradvh0023 in forum Excel General
    Replies: 1
    Last Post: 06-06-2011, 11:47 AM
  3. Call Tracking Sheet - Electronic
    By kshry in forum Excel General
    Replies: 3
    Last Post: 11-06-2009, 03:24 PM
  4. Call tracking VBA
    By Spurs in forum Excel Programming / VBA / Macros
    Replies: 4
    Last Post: 02-19-2009, 06:09 AM
  5. [SOLVED] MSForms UserForm Window Handle - Win32 API Call from VBA
    By Sean Connolly in forum Excel Programming / VBA / Macros
    Replies: 2
    Last Post: 10-06-2005, 01:05 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Search Engine Friendly URLs by vBSEO 3.6.0 RC 1