Hi All,
i have been putting this off for months, but my client is now hastling me for it!!!
I have attached a spread sheet with example data (not much)
Basically in 1 month we had X amount of machines have calls logged against them for a breakdown, of this X, Y of them have logged another call within 26 days of the previous breakdown call. ( we repair within 8 hours of call logged).
i need to show what is the mean time between each failure per month.
Each month will have a different set of machines and numbers, so do i only use the number of machines that have l;ogged a call in each month, or should i base it on our whole machine estate for the clients account?
Please see attched spread sheet and have a play.
i am really looking forward to your help on this one!!
Donnaexample 1.xlsx
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