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Files opened directly from folders will come up as grey excel screens with no workbook

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    Files opened directly from folders will come up as grey excel screens with no workbook

    Greetings

    We moved to 365 and we are having a strange problem. All excel files can be opened directly from excel by browsing but if you try to open them from a folder using double click, excel opens but the workbook doesn't. This leaves you with a grey screen.

    Any help figuring this out will be greatly appreciated.

    I'm sorry if this is a repeat post, I tried searching for this but couldn't find it,

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    Forum Expert dflak's Avatar
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    Re: Files opened directly from folders will come up as grey excel screens with no workbook

    This article might help https://support.microsoft.com/en-us/kb/2994633.
    One spreadsheet to rule them all. One spreadsheet to find them. One spreadsheet to bring them all and at corporate, bind them.

    A picture is worth a thousand words, but a sample spreadsheet is more likely to be worked on.

  3. #3
    Forum Expert dflak's Avatar
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    Re: Files opened directly from folders will come up as grey excel screens with no workbook

    I also have a similar problem here at work (not 365). I found that if I toggle the display (restore down or drag the screen to another window), it displays.

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