Hi,
Can someone help me with this ?
This is my Data
Name Date Team Attn Log In Time Log Out Time Calls Answered
A 1/10/2016 Business Dev EL 9:26:30 AM 7:05:31 PM 33 0:05:16 2
B 1/10/2016 TL/ Specialist PH
C 1/10/2016 Business Dev 9:20:29 AM 7:01:10 PM 35 0:07:04 14
A 2/10/2016 Support Services Late 9:28:37 AM 7:02:25 PM 13 0:06:32 4
B 2/10/2016 Business Dev PH
C 2/10/2016 Customer Service OFF 9:19:23 AM 7:02:39 PM 49 0:05:19 11
A 3/10/2016 Customer Service EL 9:27:16 AM 7:11:19 PM 51 0:04:10 30
B 3/10/2016 TL/ Specialist PH
When i create a pivot table the (Attn) will be in count, I would want the same thing to appear in pivot as well. Is there option ?
This is for my call center monthly report. i have attached the file as well.
Thank you very much.
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