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Pivot Table Value Issues

  1. #1
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    Pivot Table Value Issues

    As per the attached sample, I am trying to create a pivot table in the sheet 'Support Manager Moves' however when I do this I get the same counts in both columns even though they are different. The desired output is to show:

    1. A count of the number of customers a Support Manager was associated to as per column B and C i.e. the current account allocation
    2. A count of the number of customers a support manager is associated to in the future as per column C and F i.e. the future account allocation

    From this, I will add a calculated field to show the increase or decrease in the number of accounts each support manager is covering

    I'm sure this is something in the way I have the data set up but I can't resolve so I would appreciate any help.
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  2. #2
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    Re: Pivot Table Value Issues

    I think you need 2 different pivots
    in your pivot you took to the row label only the current support manager,so it shows only this counting.
    I dont think you can mix them.
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  3. #3
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    Re: Pivot Table Value Issues

    Thank you for your reply. Is it then possible to have a calculated field comparing the count in the pivot to show the change?

  4. #4
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    Re: Pivot Table Value Issues

    Looks like that...never thought of it

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