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"Icons" not showing when opening up Chart Wizard in Excel 2003

  1. #1
    DLW
    Guest

    "Icons" not showing when opening up Chart Wizard in Excel 2003

    I have a user who just received a new pc with Office 2003 as part of his
    image. When he clicks on Chart Wizard in Excel 2003, the little picture files
    to the left of the type of Chart are not listed until you click on the
    picture. He also has some existing spreadsheets where the lines in line
    charts don't display as well and I believe it's a related issue.

    I know I've seen something similar to this in regards to picture files in
    Powerpoint (Office 2000) and a setting seemed to resolve the issue in any
    Office app but I can't remember the setting that fixed it.

  2. #2
    DLW
    Guest

    RE: "Icons" not showing when opening up Chart Wizard in Excel 2003

    This turned out to be a hardware acceleration issue. I lowered the hardware
    acceleration on the display and all these issues were resolved.

    "DLW" wrote:

    > I have a user who just received a new pc with Office 2003 as part of his
    > image. When he clicks on Chart Wizard in Excel 2003, the little picture files
    > to the left of the type of Chart are not listed until you click on the
    > picture. He also has some existing spreadsheets where the lines in line
    > charts don't display as well and I believe it's a related issue.
    >
    > I know I've seen something similar to this in regards to picture files in
    > Powerpoint (Office 2000) and a setting seemed to resolve the issue in any
    > Office app but I can't remember the setting that fixed it.


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