Excel 2007 Charting causes blank screen

When I create a chart in Excel 2007 that is its own sheet, I cannot view it.
As soon as I move my mouse over top of it my entire screen goes entirely
blank. It isn't locked up, just the entire screen goes white. I can still
access the keyboard hotkeys and close excel.

Is this a known issue? Also, is there a better place to post problems with
the 2007 beta?

There are a jillion issues with Excel 2007 charting. If you have access to
the BetaPlace newsgroups, use those. Otherwise, there's really no discussion
forums for Office 2007.

Maybe you could reply on the Excel 2007 blog:

http://blogs.msdn.com/excel/

- Jon
-------
Jon Peltier, Microsoft Excel MVP
Peltier Technical Services
Tutorials and Custom Solutions
http://PeltierTech.com/
_______

"Wil" <[email protected]> wrote in message
news:[email protected]...
> When I create a chart in Excel 2007 that is its own sheet, I cannot view
> it.
> As soon as I move my mouse over top of it my entire screen goes entirely
> blank. It isn't locked up, just the entire screen goes white. I can still
> access the keyboard hotkeys and close excel.
>
> Is this a known issue? Also, is there a better place to post problems with
> the 2007 beta?
>

I erred in my previous statement. Microsoft intends for their public
newsgroups to be used for public Beta 2 questions as well as for questions
regarding legacy versions of Excel (i.e., up to Excel 2003). I apologize for
my misstatement.

- Jon
-------
Jon Peltier, Microsoft Excel MVP
Peltier Technical Services
Tutorials and Custom Solutions
http://PeltierTech.com/
_______


"Jon Peltier" <[email protected]> wrote in message
news:[email protected]...
> There are a jillion issues with Excel 2007 charting. If you have access to
> the BetaPlace newsgroups, use those. Otherwise, there's really no
> discussion forums for Office 2007.
>
> Maybe you could reply on the Excel 2007 blog:
>
> http://blogs.msdn.com/excel/
>
> - Jon
> -------
> Jon Peltier, Microsoft Excel MVP
> Peltier Technical Services
> Tutorials and Custom Solutions
> http://PeltierTech.com/
> _______
>
> "Wil" <[email protected]> wrote in message
> news:[email protected]...
>> When I create a chart in Excel 2007 that is its own sheet, I cannot view
>> it.
>> As soon as I move my mouse over top of it my entire screen goes entirely
>> blank. It isn't locked up, just the entire screen goes white. I can still
>> access the keyboard hotkeys and close excel.
>>
>> Is this a known issue? Also, is there a better place to post problems
>> with
>> the 2007 beta?
>>
>
>

I believe I've solved my own problem:

I'm currently using an ATI X700 graphics card with dual monitors, running
ATI's dual monitor management software - Hydravision. It seems Hydravision
does not like Excel's chart drawing. I think Hydravision listens to windows
drawing events so that it can reposition windows and draw its own min/max
icon next to the standard min/max icon. To solve this problem with the screen
going blank/white, I added Excel to the exclusion list in Hydravision. Its
too bad I have to do this, as the Hydravision softwared is handy when viewing
multiple spreadsheets in a large Excel window that spans multiple monitors.

Jon

I have just posted a formal question in beta groups...is this the definative
answer? Seems a bit clunky that we are answering beta questions and have
nowhere to post bugs short of us confirming if they already exist (we don't
know all) or copying them to betaplace, but we may not be able to replicate
with our build/os, etc and we need to take the time to give detail..surely
this will be improved???

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
www.nickhodge.co.uk
[email protected]HIS


"Jon Peltier" <[email protected]> wrote in message
news:[email protected]...
>I erred in my previous statement. Microsoft intends for their public
>newsgroups to be used for public Beta 2 questions as well as for questions
>regarding legacy versions of Excel (i.e., up to Excel 2003). I apologize
>for my misstatement.
>
> - Jon
> -------
> Jon Peltier, Microsoft Excel MVP
> Peltier Technical Services
> Tutorials and Custom Solutions
> http://PeltierTech.com/
> _______
>
>
> "Jon Peltier" <[email protected]> wrote in message
> news:[email protected]...
>> There are a jillion issues with Excel 2007 charting. If you have access
>> to the BetaPlace newsgroups, use those. Otherwise, there's really no
>> discussion forums for Office 2007.
>>
>> Maybe you could reply on the Excel 2007 blog:
>>
>> http://blogs.msdn.com/excel/
>>
>> - Jon
>> -------
>> Jon Peltier, Microsoft Excel MVP
>> Peltier Technical Services
>> Tutorials and Custom Solutions
>> http://PeltierTech.com/
>> _______
>>
>> "Wil" <[email protected]> wrote in message
>> news:[email protected]...
>>> When I create a chart in Excel 2007 that is its own sheet, I cannot view
>>> it.
>>> As soon as I move my mouse over top of it my entire screen goes entirely
>>> blank. It isn't locked up, just the entire screen goes white. I can
>>> still
>>> access the keyboard hotkeys and close excel.
>>>
>>> Is this a known issue? Also, is there a better place to post problems
>>> with
>>> the 2007 beta?
>>>
>>
>>
>
>

Hi Nick,

> I have just posted a formal question in beta groups...is this the
> definative answer? Seems a bit clunky that we are answering beta
> questions and have nowhere to post bugs short of us confirming if they
> already exist (we don't know all) or copying them to betaplace, but we may
> not be able to replicate with our build/os, etc and we need to take the
> time to give detail..surely this will be improved???

This was posted by Bob Buckland, and he has given permission for others to
use it. I would also add a note to the effect that the public newsgroups
cater for all versions of (enter product here), so it would be appreciated
if the product and version were included in the message heading - i.e. Excel
2007: problem with charting...

Ed Ferrero

>>>>>

This is a typical message that I've been using/refining as a start, that may
be of interest.

==== 2007 Office system Beta 2 = Feedback Opportunities =========
Regarding your question on submitting bugs/suggestions/feedback to Microsoft
on the publically available 2007 Office system Beta 2 products, it would be
a heck of an administrative task to have a formal bug reporting system
(i.e. fill in all the blocks on a form etc) that could be handled, but there
are several ways for you to make your issues, ideas, concerns and kudos to
Microsoft for 2007 Office System Beta 2.

A. From within the Office 2007 apps you can
============================================
1. Click the Microsoft Office Button [File]
2. Go to the bottom of that menu and select the Options choice.
3. In the Options - select 'Resources'
4. Use the 'Contact us' button.
The web page there has a feedback submission link.

B. The Apps themselves can help report themselves
====================================================
Also, while still in the Options Resources turn on the 'Customer Experience'
program tool. The data MS gathered from the last version on usage was used
to set the baseline on what was changed from 2003 to 2007 (including the new
ribbon User Interface (UI) and that data will continued to used for tuning
the 2007 version before it is Released to Manufacturing (RTM). The
information is submitted anonymously by the reporting tool and is an opt-in
choice for you to make.

C. More on being part of Usability testing and feedback.
=====================================================================
You may want to consider enrolling in the User Interface improvement efforts
at
http://microsoft.com/usability/enroll.mspx


D. COOL 2007 Office System Beta 2 feedback Tool
================================================
Download and install the MS 'Send a Smile' tool from the Download Center
at
http://microsoft.com/downloads/detai...F274Installing Send-a-Smile places two 'smileys' in your system tray. Smile - to capture a picture of and comment on things you like in the new version. Frown - to capture a picture of and comment on how something you're seeing might be improved by changing it.You can capture a screen with a single click and type in details of howyou'd improve the apps for usability different from what you're seeing now(may be helpful to also include info on how you use that particular app on adaily/regular or even infrequent basis to set a context for the peoplereviewing that feedback). After you type it you can send that feedback offto Microsoft where it is reviewed.You can also capture a frown or a smile using the Keyboard. Smile Ctrl+Shift+) [Ctrl+shift+zero key] Frown Ctrl+Shift+( [Ctrl+shift+9]E. The Peer to Peer feedback============================The discussions here in the public MS Office Community/newsgroups news://msnews.microsoft.com orby browser http://microsoft.com/office/communit...fault.mspxYour fellow testers are looking forward to feedback, tips, traps andbasically the experience of you and others with the 2007 Office System apps.Friendly discussions, point/counterpoint etc on how somethings are working,if they're easy to find (even if 'awkward' at first and it would be betterif tweaked by doing xxxx. [going back to the pre 2007 Office System menusisn't an option MS will be offering] <g>. There's a lot to learn, discoverand get comfortable and a growing list of videos, demos and more through thehttp://microsoft.com/office/preview website already and more on the way. - - -Note: In some of the Microsoft hosted newsgroups you may find MS Office teamfolks participating in the threads there, others are likely watching andgathering feedback.Bob Buckland ?:-)MS Office Products MVP