Hello Again,
Referring to my post on Link
I need a formula to calculate turn-around-time (TAT). Find below the sample data and details for your reference.
Received Date & Time: 01-01-2015 10:02:00 PM
Completed Date & Time: 02-01-2015 09:07:32 AM
Business Hours: 08:00:00 AM to 10:00:00 PM
Non Business hours: 10:00:00 PM to 08:00:00 AM
Weekdays : Saturday to Thursday
Weekends: Friday's
If I calculate TAT for this time period it should show me 1 hour 5 minutes, why because business hours are closing by 01-01-2015 10:02:00 PM (Date/time), so it should not calculate duration after 10:00:00 PM to 08:00:00 AM the very next day.
However on Thursday night after 01-01-2015 10:02:00 PM I have received task and I completed on Saturday 02-01-2015 09:07:32 AM again it should calculate 1 hour 5 min only by skipping Thursday whole night and Friday whole day and night.
The above is an example might be I have completed the task in minutes or sends. It should calculate all time i.e. hours, minutes and seconds.
Received Date in column B (Format dd-mm-yyyy h:mm:ss AM/PM)
Completed Date in column S ((Format dd-mm-yyyy h:mm:ss AM/PM)
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