Hello Excel Forum Team!
Looking forward to getting your help with the following:
I have created a ranking and used the "rank" formula to determine which associate is best. The ranking has been placed in column S in the excel file and it depends on the total scorecard value placed in column R. Since there are a lot of repeated values I would like to add 3 "Tie breakers" to it. So, if I have 10 associates showing as number 1 I would determine the best with the following:
* The associate with the highest value in the column " QA Attainment" then if still a tie...
* The associate with the highest value in the column " AHT Attainment" then if still a tie...
* The associate with the highest value in the column " CSAT Attainment"
I am attaching the file as a reference
Thank you so much in advance for your help
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