im trying to get an number when i calculated but instead of giving me an i expected answer it gives me 0 - this is my formula - ive highlighted in bold where the problem is

=COUNTIFS('Shirt Database'!$A$2:$A$10000,A684,'Shirt Database'!$O$2:$O$10000,"table",'Shirt Database'!$F$2:$F$10000,{"Started","*on","*off","on Off"})



thank you for helping