My goal is to find an average score for a given agent based on a date range.
I have been using the following formula:
=ArrayFormula(AVERAGE(INDEX(Sheet1!$BJ:$BJ,MATCH(1,((Sheet1!$E:$E>=$F$5)*(Sheet1!$E:$E<=$F$6)*(Sheet1!$B:$B=$F$7)),0))))
whereas Sheet1!BJ:BJ is the index from which the QA scores are pulled if it matches the name determined from the dropdown F7 AND falls within the date range (start date F5 and end date F6).
However, my formula appears to be dependent only on the start date. How can I write the formula so that the results will yield ALL the entries within the date range for that agent?
Please advise, thank you!
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