Hi all,
first post here and right into the issue...
I have an excel table of helpdesk tickets, usually there are 4 rows per one ticket, but sometimes 7. I need to extract survey data, which are not in order, using INDEX and MATCH. Survey questions are in column I, answers are in J and numeric value in L. I figured the best approach would be to first define range for each searched ticket - so I used "=MATCH(M2;B:B;1)" and "=MATCH(M2;B:B;0)"
M2 represents the searched ticket number, B column has all the tickets.
This will print 166 and 169 respectively, which is good, but now I need to find a survey question within that range and read its numeric value. But I'm not sure how to parse the 166 and 169 to INDEX that follows, in form of B166:B169 (this doesn't work B&(MATCH(M2;B:B;1)):B&(MATCH(M2;B:B;0))
Any help is appreciated.
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