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Phantom Grand Total

  1. #1
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    Phantom Grand Total

    The attached Excel file shows a representation of the data imported, at the same time, to two different Excel platforms, using the same Excel template.
    The template has a single relevant formula (D13/H13) and the correct display (on a PC with Win 10, Office 365) is the RH block. The LH display(on a Laptop, Win 10, Excel 2016) has the unwanted, 'Phantom' Grand Totals.

    I'm assuming there is a setting that has automatically introduced the Grand Totals that, despite much searching, I have failed to find.

    How do I stop Grand Totals being added to the Laptop display?
    Attached Files Attached Files

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    Re: Phantom Grand Total

    a representation is no help at all. there are no formulas or commands to determine what the problem is. Is it a pivot table, in pivot table options, totals & filters, show grand totals for columns (untick the box)

    but this is all guessing as we do not have enough to go on

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    Re: Phantom Grand Total

    Sorry. I should have realised! I'm now attaching a copy of the template with the sensitive info removed but all the formulae and formatting intact.
    Each block of sample data given in my other attachment fits into Rows 14-17, Columns D,E & F and the unwanted Grand Totals appeared in Row 18.

    Thank you for your prompt attention.

    Templates not uploadable so have attached the related file.
    Attached Files Attached Files

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    Re: Phantom Grand Total

    How exactly is the data imported?
    Rory

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    Re: Phantom Grand Total

    The data is exported from a CRM via a reporting add-on. The template was originally uploaded to the Reporter add-on and each issue of the data is then exported as an .xls file (Excel 2003??)
    This is a well tried procedure that we have used many thousands of times with this single occurrence of the Grand Totals.

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