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Workday: date when we need to close the ticket and we have Friday and Saturday off

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    Post Workday: date when we need to close the ticket and we have Friday and Saturday off

    Hi,

    Need help!!

    I need to know the date when we need to close the ticket and we have Friday and Saturday off. The simple workday.intl formula works however the situation is that if an email is received on a Friday or Saturday (Non working) it should be counted from Sunday as T0.

    Example: Email on 05-Jun-2020 (Friday) should be considered as received on 7-Jun-2020 which is T0 and TAT is 3days so my target to complete will be 10-June-2020.

    I tried =WORKDAY.INTL(F2-1,3,7) however for the weekdays it gave incorrect value.
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    Last edited by AliGW; 06-08-2020 at 05:38 AM.

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    Re: Workday: date when we need to close the ticket and we have Friday and Saturday off

    Administrative Note:

    Welcome to the forum.

    We would very much like to help you with your query, however the thread title does not really convey what your request is about. Tell us what you are trying to do, not how you think it should be done.

    Please take a moment to amend your thread title. Make sure that the title properly explains your request. Your title should be explicit and not be generic (this includes function names used without an indication of what you are trying to achieve).

    Please see Forum Rule #1 about proper thread titles and adjust accordingly. To edit the thread title, open the original post to edit and then click on Go Advanced (bottom right) to access the area where you can edit your title.

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    Re: Workday: date when we need to close the ticket and we have Friday and Saturday off

    In H2, try: =IF(WEEKDAY(F2,2)=5,F2+5, IF(WEEKDAY(F2,2)=6,F2+4,F2+3))

    This will add 3 days to the date in column F, except if it is a Friday or Saturday, the date is considered the Sunday and added 3 days from there.

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    Re: Workday: date when we need to close the ticket and we have Friday and Saturday off

    This Helps.. thanks a Ton!

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    Re: Workday: date when we need to close the ticket and we have Friday and Saturday off

    If that takes care of your original question, please select Thread Tools from the menu link above and mark this thread as SOLVED.

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