Hello,
Rule 1 - Scenario 1 - if the payer is any of the of the yellow highlighted ones then the outcome is automatically No Note
Rule 2 - If in Scenario 1, the blue highlighted texts appear then the next step is checking at scenario 2 (unless left blank). If the response is No Show, then the outcome needs to be No Note. If the response is Show then the outcome needs to be Note
Rule 3 - If Scenario 1 and 2 satisfy the conditions then we need to move onto 3 to see if the response is either Yes or No. If no, then the outcome is No Note. If yes then it's Note.
Attached is a flowchart to help explain Untitled.png
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