Hi all,
hope you all had a great festive break ;0)
I have a contract based scenario that needs sorting.
If certain account numbers are entitled to receive either a full or half service and in some cases both. this all depends on the Account number and the warranty status.
I need a formula that works out if W,X,Y,Z account numbers that are in Warranty will recieve a Half, but only W and Y will recieve a Full.any other account number (not mentioned) recieve nothing.
AND
If account number Y has NO warranty the still recieve a Half, and W,X and Z are pending, any other account receives nothing. But account Y with NO warranty receive a Full, where as accounts W and Y with NO warranty will recieve a Full, X and Z are Pending. any other account numbers recieve nothing.
I have attached a spreadsheet with what i am after and how I would like it to look.
I have used the following formula to work out the basic entitlement as regards Half and Full entitlements based on Account number, but not sure how to add the Warranty bit in???
=IF(Cell=100001,"Y",IF(Cell=100002,"Y",IF(Cell=100004,"Y",IF(Cell=100005,"Y",""))))
i hope this makes a little bit of sense.
cheers
Donna
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