Hello.
I am trying to enter two formulas to a large dataset. The first counts the days the transaction was open for, and the second calculates the number of days since we last received a call from a customer.
The data simply lists the the unique transaction reference, each date as a column with the number of calls we had on each day. The problem I am finding is that 'count' and 'count if' ignores the days in-between when we receive no calls; I need the total transaction time.
Please help, thanks.
Problem.xlsx
Thanks
Stuart
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