As part of a college assignment I've been asked to create an IT support request form, one of the assignment criteria is that the form should include the total time spent fixing each (multiple) faults, as well as the cost for repairing all the faults based on an hourly rate.
The values for the time taken to repair each fault and the repair fees were pre-decided my problem is that the amount of faults can be different at any given time depending on how many faults the user has actually encountered, which means that certain fields are left blank, using the =SUM function returns #NA.
The only solution I can think of is assigning a blank cell the value of 0 in my lookup range, and even then i wouldn't know how I would go about doing that.
Any help or insight would be most appreciated.
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