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Highest contribution should get lowest errors and Lowest contribution should get highest

  1. #1
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    Post Highest contribution should get lowest errors and Lowest contribution should get highest

    Hi Team,

    I am the quality control analysts for a small BPO. I am trying account errors to the team. Errors should be based on their contribution to the project.

    Total number of employees: 10
    Total number of records processed: 45801
    Total errors: 1250

    Here are individual counts:

    Employee Number Employee production

    5065 3649
    5754 4938
    5857 3977
    5989 5253
    6067 5738
    7700 4661
    8294 5439
    3642 4933
    4563 5307
    4568 1906

    Total Production 45801
    Total errors 1250

    I want to charge 1250 errors to 10 members based on their contribution to the toal production.

    Highest contributor should get lowest errors and lowest contribution should get highest errors.

    Kindly help me out if there is any formula or Idea.

    Thanks,
    Ravi

  2. #2
    Valued Forum Contributor Lemice's Avatar
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    Re: Highest contribution should get lowest errors and Lowest contribution should get high

    Hello,

    Can you provide a small sample file with expected results also? It will be easier for others to help you too.
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    Re: Highest contribution should get lowest errors and Lowest contribution should get high

    Thank you so much for your reply.

    Please find the attached excel file.

    Column A has employee code
    column B has employee production
    I want to charge 1200 errors to each employee based on their contribution to the total production 45801 in column C.

    kindly let me know if I am not clear with my questions.

    Thanks,
    Errors chaged.xlsxRavi

  4. #4
    Valued Forum Contributor Lemice's Avatar
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    Re: Highest contribution should get lowest errors and Lowest contribution should get high

    Can you explain the "error" part? How do you calculate the error, and can you write down the expected result so that I know the process of your calculation?

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    Re: Highest contribution should get lowest errors and Lowest contribution should get high

    Actually I am looking for a formula how I can distribute errors based on their contribution.

    Ex:

    A employee count is 1200
    B employee count is 1000

    so total errors out of their production are 16

    so A should get 6 errors (because he has more production) and B should get 10 errors (because he has less production).

    I need a formula for this.

  6. #6
    Forum Guru (RIP) Marcol's Avatar
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    Re: Highest contribution should get lowest errors and Lowest contribution should get high

    This still isn't clear, to me at least. Where does the "total errors" come from?

    See if this workbook is anything close to your expectations.
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  7. #7
    Valued Forum Contributor Lemice's Avatar
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    Re: Highest contribution should get lowest errors and Lowest contribution should get high

    The part where I am having trouble following you is here, for instance in your example above, you have employee A and B with 1200 and 1000 production counts respectively. Then

    1. How do you come up with the error of 16 and
    2. In case of error = 16 and you have 2 employees, do you have a rules / a ratio to divide the errors? (Give A 12 error and B 4 errors, or give A 9 error and B 7 errors)

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    Re: Highest contribution should get lowest errors and Lowest contribution should get high

    actually those 16 errors are randomly picked from both employees (but we do not know who is the employee commited the error). So I am planning to charge 16 errors based on their contribution.

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    Re: Highest contribution should get lowest errors and Lowest contribution should get high

    Thank you so much, it works for me.

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    Re: Highest contribution should get lowest errors and Lowest contribution should get high

    Hi Lem,

    I just got another question from the team re the computation. In the above formula, we are just ranking the analysts and charging the total errors. But, we need to account total errors based on their contribution to the total productivity.

    Total Errors 50
    Total productivyt 500
    A's Productivity 350
    B's Productivity 100
    C's Productivity 50

    From the above example, I want to charge 50 errors to A,B and C analysts based on their productivity.

    A has more productivity, so A should be charged more errors.
    B has less productivity than A, so B should be charged less errors than A.
    C has less productivity than A and B, so C should be charged less errors than A and B.

    Could you help run a formula for this?.

    Thanks,
    Ravi

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