I'm trying to determine the end time of an SLA by using the planned start date plus the SLA goal accounting for business hours, holidays, and weekends.
I found this formula (by daddylonglegs) which appears to work for the original poster, but does not work correctly for me. I've adapted it to my spreadsheet.
HLDY = Named range of Holidays
BusinessStart = named range for the begining of the Business Day (6:00)
BusinessEnd = named range for end of business day (18:00)
M2 = Start time
X2 = Hours to add
In M2 I have the date of 3/17/2014 10:00 (this date falls on a snow day I added as a HLDY)
X2 = 15:00 (hours)
the end result is 3/17/2014 10:37
The result should be 3/19/2014 9:00. Because the start time is on a HLDY it should rollover to the beginning of the next business day of 3/18/2014 6:00 and then add 15:00 hours.
It also needs to account for goal times of greater than 24 hours (i.e. 36:00, 60:00)
Any help would be much appreciated.
Thank you for your time.
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