Hello,

I have a client that enters a lot of data into various spreadsheets, we recently upgraded her computer and along with it upgraded Office to 2013. Since that has happened she has experienced some issues with navigating cells in Excel. What will happen is she will be typing than tabbing or using the arrow keys and all of a sudden the active cell will get stuck on one of them. Arrow keys do not move the cursor to the next cell and the only way for her to fix it is to alt tab to another spreadsheet and then back to the one she was working on. Once that is done it is working fine.

There seems to be no rhyme or reason to when this happens to her. I have re-installed (used the big one that re-downloads from the web), it has no add-ins on either that are conflicting and I know it is not the keyboard since when I log in through TeamViewer while it is happening I am also unable to move with the arrow keys.

Anyone see this issue before?