Completed spreadsheets are opening blank when sent as email attachments

[MisterGM]

Thank you in advance for your help with this urgent matter!

So I received a spreadsheet from my boss and filled in a portion of it with sales figures. No fancy formulas or macros anywhere on it. I saved the file, and when I open it, all the info is there.

When I attach it to an email and send it, the info that I entered is missing (blank) when the file is opened.

I tried changing the View mode, I copied and pasted the spreadsheet into a new one. Nothing works.


WHY is the info I entered missing when sent as an attachment?!

[MarvinP]

Hi MisterGM and welcome to the forum,

Is there a chance you have access to a file or server that your boss doesn't? When you send an attachment, it should be the .xlsx itself. What happens if you put your file on a thumb drive and the boss opens it?

Does s/he have all the same possible fonts as you? Perhaps you are using a font with your work that s/he doesn't have? Is there anything in the cells you've filled in? Are those cells formulas or values?

[MisterGM]

Thanks for your response. None of these are what caused the issue. I have resolved the issue.