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Not receiving notification emails

  1. #1
    Forum Expert sintek's Avatar
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    Not receiving notification emails

    Hi All

    I am suddenly not receiving notification emails if there are responses to my posts....Any ideas

  2. #2
    Forum Moderator Glenn Kennedy's Avatar
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    Re: Not receiving notification emails

    Have another look at your email. The system burped a pile of notifications into my inbox a few minutes ago. This is what passes for normal in the wonderfully wacky world at the Excel Forum.
    Glenn



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    Forum Expert sintek's Avatar
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    Re: Not receiving notification emails

    Hi Glenn

    Thanks for response. When I say suddenly, I meant a couple of days ago.

  4. #4
    Forum Moderator Glenn Kennedy's Avatar
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    Re: Not receiving notification emails

    No. they've been OK for the last few days (apart from a brief period this afternoon). for me, anyway...

  5. #5
    Forum Expert sintek's Avatar
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    Re: Not receiving notification emails

    Any settings I can make sure of

  6. #6
    Forum Expert sintek's Avatar
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    Re: Not receiving notification emails

    Does anyone know how I can solve this problem

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    Re: Not receiving notification emails

    Quote Originally Posted by sintek View Post
    Any settings I can make sure of
    Beyond clicking Settings (upper right hand corner of all pages) then going to General settings (left hand frame) and checking Messaging & Notification I wouldn't know. Perhaps the system burped there, too.

    When all else fails I usually contact a Moderator or Admin.
    Dave

  8. #8
    Forum Expert sintek's Avatar
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    Re: Not receiving notification emails

    Hi Dave

    Thanks for response. Please excuse my ignorance...How do i contact a Moderator or Admin.

  9. #9
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    Re: Not receiving notification emails

    It's under FAQ at the top of this page. The question is on the list.

  10. #10
    Forum Expert sintek's Avatar
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    Re: Not receiving notification emails

    Can anyone please assist me.

  11. #11
    Forum Moderator Glenn Kennedy's Avatar
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    Re: Not receiving notification emails

    Quote Originally Posted by FlameRetired View Post
    It's under FAQ at the top of this page. The question is on the list.
    Did you try this?

  12. #12
    Forum Expert sintek's Avatar
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    Re: Not receiving notification emails

    Hi Glen

    Yes, I did. It does not give me access.

  13. #13
    Forum Expert sintek's Avatar
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    Re: Not receiving notification emails

    It gives me the following message:

    sintek, you do not have permission to access this page. This could be due to one of several reasons:

    Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
    If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

  14. #14
    Forum Moderator Glenn Kennedy's Avatar
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    Re: Not receiving notification emails

    Yeooo!!! I'm locked out, too.

    Try contacting shg, JBeaucaire FDibbins or 6StringJazzer who are all on here very frequently. I see that another Mod, Richard Buttrey, is online at the moment...

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    Re: Not receiving notification emails

    What about the "Contact us" at the bottom of the screen? Are you locked out there, too?

  16. #16
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    Re: Not receiving notification emails

    That worked...Have just sent a message via contact...

    Thanks guys.

  17. #17
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    Re: Not receiving notification emails

    You're welcome. Glad it worked, and thanks for the feedback.

  18. #18
    Forum Expert sintek's Avatar
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    Re: Not receiving notification emails

    Hey their All

    I am still not receiving notification emails on my posts. The settings are correct and I have sent numerous messages via Contact to the Moderators. Still no luck. Can anyone perhaps direct me to someone who controls the settings. Am lost here!!!

  19. #19
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    Re: Not receiving notification emails

    Have you tried what Glenn Kennedy suggests in post #14? That's where I would go next.

  20. #20
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    Re: Not receiving notification emails

    Hi FlameRetired.
    How do I contact the guys as suggested in #14

  21. #21
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    Re: Not receiving notification emails

    There are two ways off the top of my head. The long way ... Click members list at the top of any page and sear for specific name(s) or .... faster ... click Quick links also at the top. The drop down item "Who's online" should get you started. Unfortunately I don't recall how to get a list with the person's authorization status listed except through members list.

    I just noticed FDibbins is online now.
    Last edited by FlameRetired; 12-27-2016 at 03:39 PM.

  22. #22
    Administrator FDibbins's Avatar
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    Re: Not receiving notification emails

    sintek, hoe gaan dit?

    I have checked your profile and cannot see anything obvious amiss, I will push this up to the tech team
    1. Use code tags for VBA. [code] Your Code [/code] (or use the # button)
    2. If your question is resolved, mark it SOLVED using the thread tools
    3. Click on the star if you think someone helped you

    Regards
    Ford

  23. #23
    Forum Expert sintek's Avatar
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    Re: Not receiving notification emails

    Thanks FlameRetired.

    FDibbins has responded. Will await feedback.

  24. #24
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    Re: Not receiving notification emails

    Hallo Daar FDibbins.

    Dit gaan baie goed dankie, en self?

    Thank you for your response. Appreciate the time. Very annoying to have to log on and refresh each time to see if there have been in responses to posts.

  25. #25
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    Re: Not receiving notification emails

    sintek, you're welcome.

  26. #26
    Forum Expert sintek's Avatar
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    Re: Not receiving notification emails

    Hi All

    My problem has still not been addressed. Any ideas please.

  27. #27
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    Re: Not receiving notification emails

    Hi sintek


    _A) Have you checked in your settings that you have the correct E mail
    Settings --- Edit Email & Password


    _B) Are you aware that you can use your User Control Panel as an alternative to refreshing:
    The User Control Panel is very reliable and has always worked even when many other things have not.
    Three ways to get to it
    _2_ User CP ( User Control Panel, UCP ) Button
    or
    _1_ Settings Button
    or
    _3_ Link http://www.excelforum.com/usercp.php

    UserCP123.JPG http://imgur.com/dQnVdHv
    UserCP123.JPG

    Posts that you subscribe to with recent replies will be shown typically under
    Subscribed Threads with New Posts
    If you Hit View all Subscribed Threads you will see all your subscribed threads in one go, ( with those with the most recent replies at the top).
    SubscribedThreadsNewPosts.JPG http://imgur.com/JJIzXxd
    SubscribedThreadsNewPosts.JPG

    After Hitting View all Subscribed Threads you should get a complete list of all your subscribed Threads:
    AllSubscribedThreads.JPG http://imgur.com/z8WwIl7
    AllSubscribedThreads.JPG


    Alan
    Last edited by Doc.AElstein; 01-16-2017 at 07:01 AM.
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  28. #28
    Forum Expert sintek's Avatar
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    Re: Not receiving notification emails

    Hi Alan

    Thanks for your response. Will make use of UserCp from now on. Will also make use of Sub Forum Suggestions for Improvement.

  29. #29
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    Re: Not receiving notification emails

    Hi sintek
    You are welcome, thanks for the feedback.

    _...

    Quote Originally Posted by sintek View Post
    ... Will also make use of Sub Forum Suggestions for Improvement.
    If you look down the list of Threads in the Sub Forum Suggestions for Improvement, then you can sometimes find similar Threads there on your problem.
    If you have a very similar problem to that in an existing Thread , then you could post a reply in that Thread to bring the Theme up again.
    But your problem appears very unusual. There were many problems in the past with E mail notifications. But currently you seem to be the only one with a problem
    If you find no Threads discussing a problem like yours, then start a new Thread there.
    If you choose to start a new Thread there on your current problem, then make sure you include the URL bar reference to this Thread
    HTML Code: 
       http://www.excelforum.com/showthread.php?t=1160819&page=2&p=4561041#post4561041
    ( Possibly a Moderator will then move and merge this Thread to that Sub Forum )
    Hope you get the problem solved. Having no E mail notification can be very frustrating.
    But the User Control Panel is a very good alternative. Many regulars use that as an alternative anyway to E Mail Notifications.
    Alan

    EDIT:
    Thanks for the Rep
    ThanksForTheRep.JPG http://imgur.com/iRdUQBa
    ThanksForTheRep.JPG
    Last edited by Doc.AElstein; 01-16-2017 at 07:15 AM.

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