Hey all!
I am trying to create a file that will provide the expected time to finish a task that takes X hours to complete and with predetermined working hours.
For example, if a task takes 6 hours to complete, my team starts work on it at 12:00 on 3/1/2017 and my team's working hours are 9:00-16:00, the expected time to finish should be 11:00 on 3/2/2017 (4 hours until the end of day plus 2 hours from the start of the next working day).
Tasks can be received at all times around the clock, not only during working hours (if shift starts at 9 and task is received at 7, work on it will start at 9).
The file that i'm creating should be able to address weekends (in the above example if 3/2/2017 is a Saturday that the expected time to finish would be 11:00 on the following Monday).
Also it will be used by several teams, some of them work night shifts so the solution has to be suitable for those shifts as well (for example start working at 23:00 and finish at 7:00- there might be a problem with "Shift end" values that are smaller than "Shift start").
As 2 people in my company already tried and failed, I must turn to the experts for help
What do you think??
Thanks,
Oran
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