+ Reply to Thread
Results 1 to 5 of 5

Need help from Admin to get my points back........

  1. #1
    Registered User
    Join Date
    07-19-2019
    Location
    USA
    MS-Off Ver
    office 365
    Posts
    29

    Need help from Admin to get my points back........

    Hi,

    I had kept 30 dollars in my account so that i can use it whenever i want. But it is showing that i don't have any points left. Please help me getting my points back.

    Have a look at the attached file and also at the below screenshot. The screenshot shows Balance as 30 but Points Remain as 0.

    Temp 1.jpg

  2. #2
    Administrator FDibbins's Avatar
    Join Date
    12-29-2011
    Location
    Duncansville, PA USA
    MS-Off Ver
    Excel 2000/3/7/10/13/16/365
    Posts
    52,004

    Re: Need help from Admin to get my points back........

    I have pushed this to management to answer. Dont hold your breath waiting for a reply though, they are pretty useless at resolving issues. Seems once they have your money, thats all they care about

    Good luck
    1. Use code tags for VBA. [code] Your Code [/code] (or use the # button)
    2. If your question is resolved, mark it SOLVED using the thread tools
    3. Click on the star if you think someone helped you

    Regards
    Ford

  3. #3
    Forum Moderator AliGW's Avatar
    Join Date
    08-10-2013
    Location
    Ipswich, England
    MS-Off Ver
    MS 365 Subscription Insider Beta Channel (Windows 11 64-bit)
    Posts
    62,051

    Re: Need help from Admin to get my points back........

    There is a 30-month validity on points purchased. after which they expire. It's pretty clear on the pricing page: https://www.excelforum.com/payments.php

    EDIT: Forget that - yours seem to have been purchased recently.
    Ali


    Enthusiastic self-taught user of MS Excel who's always learning!
    Don't forget to say "thank you" to anyone who has offered you help in your thread. You can reward them by clicking on * Add Reputation below theur user name on the left, if you wish.


    Forum Rules (updated September 2018): please read them here.
    How to use the Power Query code you've been given: help here. More about the Power suite here.

  4. #4
    Administrator FDibbins's Avatar
    Join Date
    12-29-2011
    Location
    Duncansville, PA USA
    MS-Off Ver
    Excel 2000/3/7/10/13/16/365
    Posts
    52,004

    Re: Need help from Admin to get my points back........

    I saw that too, Ali

    I have just been informed by management that 40 points are showing in your account?

  5. #5
    Registered User
    Join Date
    07-19-2019
    Location
    USA
    MS-Off Ver
    office 365
    Posts
    29
    Quote Originally Posted by FDibbins View Post
    I saw that too, Ali

    I have just been informed by management that 40 points are showing in your account?
    Hi FDibbis,

    40 points are showing in the balance because one of
    My post was pending for long for 40 points and since
    No one replied hence post is closed and 40 poiy
    Returned so that I can use for other posts.This just
    happened yesterday only. It shall not be confused
    with the 30 missing points. I shall have a balance
    of 70 points now..

+ Reply to Thread

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Admin or Mod help
    By Blake 7 in forum The Water Cooler
    Replies: 2
    Last Post: 03-19-2015, 12:46 PM
  2. Thank to admin
    By istanto in forum Hello..Introduce yourself
    Replies: 1
    Last Post: 02-28-2015, 01:55 PM
  3. IT admin
    By brnkstyle in forum Hello..Introduce yourself
    Replies: 1
    Last Post: 02-21-2013, 01:12 PM
  4. How to use find/replace to remove back carriages BUT make exception to bullet points?
    By WoW_Excel_girl88 in forum Excel Formulas & Functions
    Replies: 3
    Last Post: 10-16-2012, 12:27 PM
  5. Admin
    By groomersbest in forum Hello..Introduce yourself
    Replies: 1
    Last Post: 05-31-2012, 07:23 PM
  6. Excel 2007 : it admin
    By 3jmj in forum Excel General
    Replies: 1
    Last Post: 08-17-2009, 06:14 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Search Engine Friendly URLs by vBSEO 3.6.0 RC 1