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Need help recovering file

  1. #1
    Registered User
    Join Date
    Norwich, England
    MS-Off Ver
    microsoft offfice professional plus 2016

    Need help recovering file


    I have an excel file that I use daily and really need to get to it.

    It is saved on my one drive and I access it via my laptop and iphone.

    All has been fine for years, but now I cannot open it.

    I get an error message saying:

    There is a problem with some content in "filename".xlsx. Do you want us to recover as much as we can? if you trust the source of this workbook click yes.

    If I click yes, I just get a blank workbook.

    This happens on both phone and laptop.

    I am using Office pro plus 2016.

    Is there a way of getting this file back?

  2. #2
    Forum Expert
    Join Date
    Georgia, USA
    MS-Off Ver
    Office 365

    Re: Need help recovering file

    If it's on OneDrive, go to onedrive (on the web) and without clicking on the file, you should be able to "select" it (by clicking the radio button next to it (or see a vertical ellipses) and get an option for Version History. maybe try opening an older version.

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