Hi,
1. So, how to obtain the top 3 products with highest satisfaction rate? Is there a way to do it using pivot table (preferably with slicers) in an automated fashion?
2. What would be the best way to sort it out the top 3 products without using filters? Besides the ‘affected product’ column, there’s another column with ‘0’ for dissatisfied rating and ‘1’ for satisfied rating. Which I tend to use as way to calculate the satisfaction % (positive surveys ÷ total surveys).
I need some help with a spreadsheet that I cannot change the source data (raw data), which is extracted from a report.
Basically, I need to identify the products with highest satisfaction rating among a plethora of products, in a single column with data that goes from smartphones, tablets, computers, smart keyboards, all the way to cloud services and accounts.
I was thinking of SUMPRODUCT to conditional ranking (couldn’t do it), or categorize the products and make a graph out of it, but I’m really lost on this one.
I really need some help here ):
Bookmarks