+ Reply to Thread
Results 1 to 6 of 6

contact support bug?

  1. #1
    Registered User
    Join Date
    12-23-2021
    Location
    Boston, USA
    MS-Off Ver
    MS 365 version 16.63.1
    Posts
    42

    contact support bug?

    Hello.

    Tried to chat to support by clicking Help -> Contact Support. Below window pops up, where it is impossible to add any text. Nothing is clickable in this window. I restarted the Mac, re-installed office, but issue remains. Anybody had a similar bug?

    Screen Shot 2022-01-23 at 8.38.31 PM.png

    Thanks
    Sarah

  2. #2
    Administrator FDibbins's Avatar
    Join Date
    12-29-2011
    Location
    Duncansville, PA USA
    MS-Off Ver
    Excel 7/10/13/16/365 (PC ver 2310)
    Posts
    52,917

    Re: contact support bug?

    What exactly is your problem?
    1. Use code tags for VBA. [code] Your Code [/code] (or use the # button)
    2. If your question is resolved, mark it SOLVED using the thread tools
    3. Click on the star if you think someone helped you

    Regards
    Ford

  3. #3
    Registered User
    Join Date
    12-23-2021
    Location
    Boston, USA
    MS-Off Ver
    MS 365 version 16.63.1
    Posts
    42

    Re: contact support bug?

    2 Problems:

    1) I dont have the Design Tab. Cannot post links yet, but here is this is the name of the original thread in excelforum: design-tab-not-showing

    2) The support contact feature not working.


    THank you
    Sarah

  4. #4
    Administrator FDibbins's Avatar
    Join Date
    12-29-2011
    Location
    Duncansville, PA USA
    MS-Off Ver
    Excel 7/10/13/16/365 (PC ver 2310)
    Posts
    52,917

    Re: contact support bug?

    You needed at least 5 posts before the system will allow you to post links - you now have 10, so that should no longer be a problem.

    Design tab in excel, or somewhere else?

    Support contact for the forum, or (again) somewhere else?
    If you mean here, what - other than what you mentioned - is the problem?

  5. #5
    Registered User
    Join Date
    12-23-2021
    Location
    Boston, USA
    MS-Off Ver
    MS 365 version 16.63.1
    Posts
    42

    Re: contact support bug?

    Hello. Thank you for looking into it and trying to help.

    1) Yes, I meant the Design Tab in Excel. Below is the link to the original thread.
    https://www.excelforum.com/excel-gen...ml#post5624141


    2) I referred to the contact support feature in Excel. Microsoft has fixed it today.

  6. #6
    Valued Forum Contributor janmorris's Avatar
    Join Date
    07-24-2021
    Location
    Japan
    MS-Off Ver
    Google Sheets (& Mac 2021)
    Posts
    1,066

    Re: contact support bug?

    i have just left response in the other thread, explaining how to find the Design group:
    https://www.excelforum.com/excel-gen...ml#post5625518

+ Reply to Thread

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. [SOLVED] Extract output text using input text, contact value and contact text
    By Sekars in forum Excel Formulas & Functions
    Replies: 4
    Last Post: 03-02-2019, 05:52 AM
  2. VBA to select a contact in outlook to Populate Contact Information in an Excel Form
    By onelastcast in forum Excel Programming / VBA / Macros
    Replies: 0
    Last Post: 08-15-2017, 02:01 PM
  3. Formula to Pull Last Contact Date for each Contact in Call Log
    By Tweet2Quit in forum Excel Formulas & Functions
    Replies: 9
    Last Post: 08-11-2016, 03:00 PM
  4. Class does not support Automation or does not support expected interface
    By ccs_1981 in forum Excel Programming / VBA / Macros
    Replies: 0
    Last Post: 01-28-2015, 05:57 AM
  5. runtime 430 error- Class does not support Automation or does not support...
    By kimcole5 in forum Excel Programming / VBA / Macros
    Replies: 2
    Last Post: 06-22-2012, 01:27 PM
  6. Contact list the will automatically add a contact
    By mike.richards in forum Excel Programming / VBA / Macros
    Replies: 1
    Last Post: 10-13-2008, 10:35 AM
  7. Support Contact information
    By bankerjack in forum Excel General
    Replies: 1
    Last Post: 03-16-2005, 04:06 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Search Engine Friendly URLs by vBSEO 3.6.0 RC 1