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Not possible to extend print selection

  1. #1
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    Question Not possible to extend print selection

    Hello,

    I'm new here and have a question. Since a week or two i can't pull down my blue line which represents the printselection. Normally i always went with my mouse to the blue line and pulled it down to get more cells to work in. This is not working anymore. I send the file to a friend and when he opens it it works perfectly. Does anyone know what is the problem with my Excel? Hope someone can help me. I have Office 2019!
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    Forum Moderator AliGW's Avatar
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    Re: Not possible to extend print selection

    Welcome to the forum.

    Impossible to diagnose from a picture, I'm afraid. Is your friend also using Excel 2019? Are your printers identical, or is one A4 and the other A3 format, for instance?
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    Re: Not possible to extend print selection

    My friend is using office 2016 and for him it works. I'm working at an office and i'm the only one with this problem. The rest of my collegues can extend their print selection.

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    Re: Not possible to extend print selection

    Is anybody else using Excel 2019 like you? You need to give very precise details if you want anyone to be able to work out what might be the issue. "Nobody" or "everybody else" is not detailed enough.

    In the meantime, I would probably try repairing your Office installation, as it could be a simple glitch.

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    Re: Not possible to extend print selection

    I tried to repair the office installation already, but it didn't solve the problem. The rest of my collegues are using also Office 2019.

  6. #6
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    Re: Not possible to extend print selection

    OK - are you all connected to the same printer?

    Apart from this, I am afraid I am out of ideas.

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    Re: Not possible to extend print selection

    Yes, we are all connected to the same printer.

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    Forum Moderator AliGW's Avatar
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    Re: Not possible to extend print selection

    OK, then I am sorry, but based on the information given, there is nothing more that I can suggest that you check, except perhaps this: if you log into a colleague's machine as yourself and open the file, does it display the same problem? This would determine whether the issue is related to your network ID.

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    Re: Not possible to extend print selection

    No, the file works with his account. I don't have an account on my collegue's computer. I will maybe try to delete Office and reinstall it again as that is for my then the last option to try. Anyway thank you very much for trying to help me :-)

  10. #10
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    Re: Not possible to extend print selection

    No worries, but in the absence of detail, there is nothing more I have to suggest - sorry. Hope you get it sorted.

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