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General protection fault in module HPPCL5F4.DLL at 0002:000006c2.

  1. #1
    Ben
    Guest

    General protection fault in module HPPCL5F4.DLL at 0002:000006c2.

    When I print from Excel (other Office applications are fine), I get the
    message that an error has occurred in the program. The details say Excel
    caused a general protection fault in module HPPCL5F4.DLL at 0002:000006c2.
    Something with the driver, I assume. I'm working on a windows 98 machine
    with Excel 2002 (terribly slow combination), printing to a shared HP 4500N
    LaserJet over a network at work. When I print to my personal HP DeskJet 710c
    (connected to LPT1), it does fine. Just the network printer has this
    problem. So what's up? Thanks for your suggestions.

  2. #2
    Dave Peterson
    Guest

    Re: General protection fault in module HPPCL5F4.DLL at 0002:000006c2.

    Have you visited HP's site to get a fresh copy of the driver?

    If you've already tried this and xl still crashes, lots of HP printers will
    emulate other printers (Series II from the olden days??).

    Maybe installing a new, er, older driver would help.



    Ben wrote:
    >
    > When I print from Excel (other Office applications are fine), I get the
    > message that an error has occurred in the program. The details say Excel
    > caused a general protection fault in module HPPCL5F4.DLL at 0002:000006c2.
    > Something with the driver, I assume. I'm working on a windows 98 machine
    > with Excel 2002 (terribly slow combination), printing to a shared HP 4500N
    > LaserJet over a network at work. When I print to my personal HP DeskJet 710c
    > (connected to LPT1), it does fine. Just the network printer has this
    > problem. So what's up? Thanks for your suggestions.


    --

    Dave Peterson

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