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excel 2003 trying to re-install starts norton anti-virus

  1. #1
    CockRoach
    Guest

    excel 2003 trying to re-install starts norton anti-virus

    every time i open up a file for the first time in excel it starts the norton
    anti-virus (as expected) then comes up with a message norton anti-virus does
    not support re-intalling please uninstall and then re-install anti-virus
    program!

  2. #2
    Gord Dibben
    Guest

    Re: excel 2003 trying to re-install starts norton anti-virus

    This doesn't seem like an Excel issue, rather a Norton AV issue.

    Have you tried the uninstall and reinstall of NAV as suggested by the message?


    Gord Dibben Excel MVP

    On Sat, 5 Feb 2005 12:35:01 -0800, CockRoach
    <[email protected]> wrote:

    >every time i open up a file for the first time in excel it starts the norton
    >anti-virus (as expected) then comes up with a message norton anti-virus does
    >not support re-intalling please uninstall and then re-install anti-virus
    >program!



  3. #3
    garfield-n-odie
    Guest

    Re: excel 2003 trying to re-install starts norton anti-virus

    See
    http://service1.symantec.com/SUPPORT...av&svy=&csm=no
    "Message: 'Norton AntiVirus 2005 does not support the repair feature.
    Please uninstall and reinstall.'".

    CockRoach wrote:

    > every time i open up a file for the first time in excel it starts the norton
    > anti-virus (as expected) then comes up with a message norton anti-virus does
    > not support re-intalling please uninstall and then re-install anti-virus
    > program!



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