Re: Excel Error

Noel Paton · 10-05-2005, 04:05 PM

One has to wonder what you're doing running Excel 97 on a Windows Millennium
system - and can only assume that the problem may be related to the
probability that the system you were originally supplied with was
Win98-based, (probably First edition) and that you have since upgraded to
ME......

Have you recently installed any updates from Windows Updates or from Office
Updates???

Unfortunately both Office 97 and Win ME are no longer in full support from
MS - and I can find no references to your exact error message at MS - so it
may be that you are SOL without some heavy-hitter backing.......

That said - go to Windows Updates, and make sure that you have installed ALL
the 'Critical' updates, and any others that relate to Office - then go to
the Office site (office.microsoft.com) and see what's available there.

I've copied this response to a specialist Excel newsgroup - please respond
directly to any answers you may get from there.

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"canna" <[email protected]> wrote in message
news:[email protected]...
> I'm using Excel 97 SR1 that came with my Office 97 CD.
>
> "Noel Paton" wrote:
>
>> ....it would also be useful if you were to tell us which version of Excel
>> you
>> are using??
>>
>>
>> --
>> Noel Paton (MS-MVP 2002-2005, Windows)
>>
>> Nil Carborundum Illegitemi
>> http://www.btinternet.com/~winnoel/millsrpch.htm
>>
>> http://tinyurl.com/6oztj
>>
>> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>>
>> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message
>> news:%[email protected]...
>> > Have you tried the Knowledge Base? There were some 20 issues raised
>> > when
>> > simply searching for 'excel save' as keywords, maybe something there
>> > might
>> > help. Perhaps a good starting point would be "How to troubleshoot
>> > errors
>> > when you save Excel files"
>> > http://support.microsoft.com/default...b;en-us;271513
>> >
>> > Good luck
>> >
>> > Mart
>> >
>> >
>> > "canna" <[email protected]> wrote in message
>> > news:[email protected]...
>> >>I have Office 97 running on a windows me machine. Been using the Excel
>> >>for
>> >> months on this machine with no problems.
>> >> Suddenly started receiving "excel has caused an error in excel.exe. if
>> >> you
>> >> continue to have problems please restart your computer" error out of
>> >> nowhere.
>> >> Error comes up when I try to save a file - closing the program and
>> >> losing
>> >> all
>> >> the work. Software works fine until I try to save. Have tried to save
>> >> in
>> >> multiple file formats and locations - to no avail.
>> >>
>> >> I reinstalled excel from the office cd. No help. Same message.
>> >>
>> >> Any ideas????
>> >>
>> >> Thanks.
>> >>
>> >
>> >
>>
>>
>>

canna · 10-06-2005, 08:05 AM

Thanks Noel,

<One has to wonder what you're doing running Excel 97 on a Windows Millennium
system>

I refuse to pay the price for a later version as I don't really use it that
often. My PC was bought with ME already installed and has not had any other
operating system installed. I then installed Office 97 at a later date.

I think it has got to be something I've installed as it worked fine the last
time I used it, about 6 months ago. (Just shows how much I use Excel).

I'll try installing all the latest updates as you suggested.

Cheers.

"Noel Paton" wrote:

> One has to wonder what you're doing running Excel 97 on a Windows Millennium
> system - and can only assume that the problem may be related to the
> probability that the system you were originally supplied with was
> Win98-based, (probably First edition) and that you have since upgraded to
> ME......
>
> Have you recently installed any updates from Windows Updates or from Office
> Updates???
>
> Unfortunately both Office 97 and Win ME are no longer in full support from
> MS - and I can find no references to your exact error message at MS - so it
> may be that you are SOL without some heavy-hitter backing.......
>
>
> That said - go to Windows Updates, and make sure that you have installed ALL
> the 'Critical' updates, and any others that relate to Office - then go to
> the Office site (office.microsoft.com) and see what's available there.
>
> I've copied this response to a specialist Excel newsgroup - please respond
> directly to any answers you may get from there.
>
>
>
> --
> Noel Paton (MS-MVP 2002-2005, Windows)
>
> Nil Carborundum Illegitemi
> http://www.btinternet.com/~winnoel/millsrpch.htm
>
> http://tinyurl.com/6oztj
>
> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>
> "canna" <[email protected]> wrote in message
> news:[email protected]...
> > I'm using Excel 97 SR1 that came with my Office 97 CD.
> >
> > "Noel Paton" wrote:
> >
> >> ....it would also be useful if you were to tell us which version of Excel
> >> you
> >> are using??
> >>
> >>
> >> --
> >> Noel Paton (MS-MVP 2002-2005, Windows)
> >>
> >> Nil Carborundum Illegitemi
> >> http://www.btinternet.com/~winnoel/millsrpch.htm
> >>
> >> http://tinyurl.com/6oztj
> >>
> >> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> >>
> >> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message
> >> news:%[email protected]...
> >> > Have you tried the Knowledge Base? There were some 20 issues raised
> >> > when
> >> > simply searching for 'excel save' as keywords, maybe something there
> >> > might
> >> > help. Perhaps a good starting point would be "How to troubleshoot
> >> > errors
> >> > when you save Excel files"
> >> > http://support.microsoft.com/default...b;en-us;271513
> >> >
> >> > Good luck
> >> >
> >> > Mart
> >> >
> >> >
> >> > "canna" <[email protected]> wrote in message
> >> > news:[email protected]...
> >> >>I have Office 97 running on a windows me machine. Been using the Excel
> >> >>for
> >> >> months on this machine with no problems.
> >> >> Suddenly started receiving "excel has caused an error in excel.exe. if
> >> >> you
> >> >> continue to have problems please restart your computer" error out of
> >> >> nowhere.
> >> >> Error comes up when I try to save a file - closing the program and
> >> >> losing
> >> >> all
> >> >> the work. Software works fine until I try to save. Have tried to save
> >> >> in
> >> >> multiple file formats and locations - to no avail.
> >> >>
> >> >> I reinstalled excel from the office cd. No help. Same message.
> >> >>
> >> >> Any ideas????
> >> >>
> >> >> Thanks.
> >> >>
> >> >
> >> >
> >>
> >>
> >>
>
>
>

Mart · 10-06-2005, 12:05 PM

canna, you wrote earlier :-

> I reinstalled excel from the office cd. No help. Same message.

Did you 'over-install' or delete (remove) your copy of Excel 97 first?

Try deleting (removing) and then re-boot and clean-install Excel 97 (or
Office 97 if necessary)
An over-install may not be 'fixing' the issue - e.g. a corrupted registry
key or file not being overwritten.

BTW - If you have to delete (remove) the program(s), you *shouldn't* lose
any data, (but back-up your documents anyway!!) only personalised settings
(e.g. printer or font settings, templates, etc.) which you may have made.

Mart

"canna" <[email protected]> wrote in message
news:[email protected]...
> Thanks Noel,
>
> <One has to wonder what you're doing running Excel 97 on a Windows
> Millennium
> system>
>
> I refuse to pay the price for a later version as I don't really use it
> that
> often. My PC was bought with ME already installed and has not had any
> other
> operating system installed. I then installed Office 97 at a later date.
>
> I think it has got to be something I've installed as it worked fine the
> last
> time I used it, about 6 months ago. (Just shows how much I use Excel).
>
> I'll try installing all the latest updates as you suggested.
>
> Cheers.
>
>
>
> "Noel Paton" wrote:
>
>> One has to wonder what you're doing running Excel 97 on a Windows
>> Millennium
>> system - and can only assume that the problem may be related to the
>> probability that the system you were originally supplied with was
>> Win98-based, (probably First edition) and that you have since upgraded to
>> ME......
>>
>> Have you recently installed any updates from Windows Updates or from
>> Office
>> Updates???
>>
>> Unfortunately both Office 97 and Win ME are no longer in full support
>> from
>> MS - and I can find no references to your exact error message at MS - so
>> it
>> may be that you are SOL without some heavy-hitter backing.......
>>
>>
>> That said - go to Windows Updates, and make sure that you have installed
>> ALL
>> the 'Critical' updates, and any others that relate to Office - then go to
>> the Office site (office.microsoft.com) and see what's available there.
>>
>> I've copied this response to a specialist Excel newsgroup - please
>> respond
>> directly to any answers you may get from there.
>>
>>
>>
>> --
>> Noel Paton (MS-MVP 2002-2005, Windows)
>>
>> Nil Carborundum Illegitemi
>> http://www.btinternet.com/~winnoel/millsrpch.htm
>>
>> http://tinyurl.com/6oztj
>>
>> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>>
>> "canna" <[email protected]> wrote in message
>> news:[email protected]...
>> > I'm using Excel 97 SR1 that came with my Office 97 CD.
>> >
>> > "Noel Paton" wrote:
>> >
>> >> ....it would also be useful if you were to tell us which version of
>> >> Excel
>> >> you
>> >> are using??
>> >>
>> >>
>> >> --
>> >> Noel Paton (MS-MVP 2002-2005, Windows)
>> >>
>> >> Nil Carborundum Illegitemi
>> >> http://www.btinternet.com/~winnoel/millsrpch.htm
>> >>
>> >> http://tinyurl.com/6oztj
>> >>
>> >> Please read http://dts-l.org/goodpost.htm on how to post messages to
>> >> NG's
>> >>
>> >> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message
>> >> news:%[email protected]...
>> >> > Have you tried the Knowledge Base? There were some 20 issues raised
>> >> > when
>> >> > simply searching for 'excel save' as keywords, maybe something there
>> >> > might
>> >> > help. Perhaps a good starting point would be "How to troubleshoot
>> >> > errors
>> >> > when you save Excel files"
>> >> > http://support.microsoft.com/default...b;en-us;271513
>> >> >
>> >> > Good luck
>> >> >
>> >> > Mart
>> >> >
>> >> >
>> >> > "canna" <[email protected]> wrote in message
>> >> > news:[email protected]...
>> >> >>I have Office 97 running on a windows me machine. Been using the
>> >> >>Excel
>> >> >>for
>> >> >> months on this machine with no problems.
>> >> >> Suddenly started receiving "excel has caused an error in excel.exe.
>> >> >> if
>> >> >> you
>> >> >> continue to have problems please restart your computer" error out
>> >> >> of
>> >> >> nowhere.
>> >> >> Error comes up when I try to save a file - closing the program and
>> >> >> losing
>> >> >> all
>> >> >> the work. Software works fine until I try to save. Have tried to
>> >> >> save
>> >> >> in
>> >> >> multiple file formats and locations - to no avail.
>> >> >>
>> >> >> I reinstalled excel from the office cd. No help. Same message.
>> >> >>
>> >> >> Any ideas????
>> >> >>
>> >> >> Thanks.
>> >> >>
>> >> >
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>

canna · 10-08-2005, 06:05 AM

Mart, thanks for your reply.

Yes I did over install. I've just done as you said and completly removed
everything and install it again.

And it's only worked like a charm, problem fixed.

Thanks mate.

"Mart" wrote:

> canna, you wrote earlier :-
>
> > I reinstalled excel from the office cd. No help. Same message.
>
> Did you 'over-install' or delete (remove) your copy of Excel 97 first?
>
> Try deleting (removing) and then re-boot and clean-install Excel 97 (or
> Office 97 if necessary)
> An over-install may not be 'fixing' the issue - e.g. a corrupted registry
> key or file not being overwritten.
>
> BTW - If you have to delete (remove) the program(s), you *shouldn't* lose
> any data, (but back-up your documents anyway!!) only personalised settings
> (e.g. printer or font settings, templates, etc.) which you may have made.
>
> Mart
>
>
> "canna" <[email protected]> wrote in message
> news:[email protected]...
> > Thanks Noel,
> >
> > <One has to wonder what you're doing running Excel 97 on a Windows
> > Millennium
> > system>
> >
> > I refuse to pay the price for a later version as I don't really use it
> > that
> > often. My PC was bought with ME already installed and has not had any
> > other
> > operating system installed. I then installed Office 97 at a later date.
> >
> > I think it has got to be something I've installed as it worked fine the
> > last
> > time I used it, about 6 months ago. (Just shows how much I use Excel).
> >
> > I'll try installing all the latest updates as you suggested.
> >
> > Cheers.
> >
> >
> >
> > "Noel Paton" wrote:
> >
> >> One has to wonder what you're doing running Excel 97 on a Windows
> >> Millennium
> >> system - and can only assume that the problem may be related to the
> >> probability that the system you were originally supplied with was
> >> Win98-based, (probably First edition) and that you have since upgraded to
> >> ME......
> >>
> >> Have you recently installed any updates from Windows Updates or from
> >> Office
> >> Updates???
> >>
> >> Unfortunately both Office 97 and Win ME are no longer in full support
> >> from
> >> MS - and I can find no references to your exact error message at MS - so
> >> it
> >> may be that you are SOL without some heavy-hitter backing.......
> >>
> >>
> >> That said - go to Windows Updates, and make sure that you have installed
> >> ALL
> >> the 'Critical' updates, and any others that relate to Office - then go to
> >> the Office site (office.microsoft.com) and see what's available there.
> >>
> >> I've copied this response to a specialist Excel newsgroup - please
> >> respond
> >> directly to any answers you may get from there.
> >>
> >>
> >>
> >> --
> >> Noel Paton (MS-MVP 2002-2005, Windows)
> >>
> >> Nil Carborundum Illegitemi
> >> http://www.btinternet.com/~winnoel/millsrpch.htm
> >>
> >> http://tinyurl.com/6oztj
> >>
> >> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> >>
> >> "canna" <[email protected]> wrote in message
> >> news:[email protected]...
> >> > I'm using Excel 97 SR1 that came with my Office 97 CD.
> >> >
> >> > "Noel Paton" wrote:
> >> >
> >> >> ....it would also be useful if you were to tell us which version of
> >> >> Excel
> >> >> you
> >> >> are using??
> >> >>
> >> >>
> >> >> --
> >> >> Noel Paton (MS-MVP 2002-2005, Windows)
> >> >>
> >> >> Nil Carborundum Illegitemi
> >> >> http://www.btinternet.com/~winnoel/millsrpch.htm
> >> >>
> >> >> http://tinyurl.com/6oztj
> >> >>
> >> >> Please read http://dts-l.org/goodpost.htm on how to post messages to
> >> >> NG's
> >> >>
> >> >> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message
> >> >> news:%[email protected]...
> >> >> > Have you tried the Knowledge Base? There were some 20 issues raised
> >> >> > when
> >> >> > simply searching for 'excel save' as keywords, maybe something there
> >> >> > might
> >> >> > help. Perhaps a good starting point would be "How to troubleshoot
> >> >> > errors
> >> >> > when you save Excel files"
> >> >> > http://support.microsoft.com/default...b;en-us;271513
> >> >> >
> >> >> > Good luck
> >> >> >
> >> >> > Mart
> >> >> >
> >> >> >
> >> >> > "canna" <[email protected]> wrote in message
> >> >> > news:[email protected]...
> >> >> >>I have Office 97 running on a windows me machine. Been using the
> >> >> >>Excel
> >> >> >>for
> >> >> >> months on this machine with no problems.
> >> >> >> Suddenly started receiving "excel has caused an error in excel.exe.
> >> >> >> if
> >> >> >> you
> >> >> >> continue to have problems please restart your computer" error out
> >> >> >> of
> >> >> >> nowhere.
> >> >> >> Error comes up when I try to save a file - closing the program and
> >> >> >> losing
> >> >> >> all
> >> >> >> the work. Software works fine until I try to save. Have tried to
> >> >> >> save
> >> >> >> in
> >> >> >> multiple file formats and locations - to no avail.
> >> >> >>
> >> >> >> I reinstalled excel from the office cd. No help. Same message.
> >> >> >>
> >> >> >> Any ideas????
> >> >> >>
> >> >> >> Thanks.
> >> >> >>
> >> >> >
> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Mart · 10-08-2005, 11:05 AM

You're welcome canna. Good to hear that it's fixed - it may have been
regarded as a sledge-hammer to crack a nut, but at least it was quick and
painless <g> and thanks for the feedback - it's appreciated.

Mart

"canna" <[email protected]> wrote in message
news:[email protected]...
> Mart, thanks for your reply.
>
> Yes I did over install. I've just done as you said and completly removed
> everything and install it again.
>
> And it's only worked like a charm, problem fixed.
>
> Thanks mate.
>
>
> "Mart" wrote:
>
>> canna, you wrote earlier :-
>>
>> > I reinstalled excel from the office cd. No help. Same message.
>>
>> Did you 'over-install' or delete (remove) your copy of Excel 97 first?
>>
>> Try deleting (removing) and then re-boot and clean-install Excel 97 (or
>> Office 97 if necessary)
>> An over-install may not be 'fixing' the issue - e.g. a corrupted registry
>> key or file not being overwritten.
>>
>> BTW - If you have to delete (remove) the program(s), you *shouldn't* lose
>> any data, (but back-up your documents anyway!!) only personalised
>> settings
>> (e.g. printer or font settings, templates, etc.) which you may have made.
>>
>> Mart
>>
>>
>> "canna" <[email protected]> wrote in message
>> news:[email protected]...
>> > Thanks Noel,
>> >
>> > <One has to wonder what you're doing running Excel 97 on a Windows
>> > Millennium
>> > system>
>> >
>> > I refuse to pay the price for a later version as I don't really use it
>> > that
>> > often. My PC was bought with ME already installed and has not had any
>> > other
>> > operating system installed. I then installed Office 97 at a later date.
>> >
>> > I think it has got to be something I've installed as it worked fine the
>> > last
>> > time I used it, about 6 months ago. (Just shows how much I use Excel).
>> >
>> > I'll try installing all the latest updates as you suggested.
>> >
>> > Cheers.
>> >
>> >
>> >
>> > "Noel Paton" wrote:
>> >
>> >> One has to wonder what you're doing running Excel 97 on a Windows
>> >> Millennium
>> >> system - and can only assume that the problem may be related to the
>> >> probability that the system you were originally supplied with was
>> >> Win98-based, (probably First edition) and that you have since upgraded
>> >> to
>> >> ME......
>> >>
>> >> Have you recently installed any updates from Windows Updates or from
>> >> Office
>> >> Updates???
>> >>
>> >> Unfortunately both Office 97 and Win ME are no longer in full support
>> >> from
>> >> MS - and I can find no references to your exact error message at MS -
>> >> so
>> >> it
>> >> may be that you are SOL without some heavy-hitter backing.......
>> >>
>> >>
>> >> That said - go to Windows Updates, and make sure that you have
>> >> installed
>> >> ALL
>> >> the 'Critical' updates, and any others that relate to Office - then go
>> >> to
>> >> the Office site (office.microsoft.com) and see what's available there.
>> >>
>> >> I've copied this response to a specialist Excel newsgroup - please
>> >> respond
>> >> directly to any answers you may get from there.
>> >>
>> >>
>> >>
>> >> --
>> >> Noel Paton (MS-MVP 2002-2005, Windows)
>> >>
>> >> Nil Carborundum Illegitemi
>> >> http://www.btinternet.com/~winnoel/millsrpch.htm
>> >>
>> >> http://tinyurl.com/6oztj
>> >>
>> >> Please read http://dts-l.org/goodpost.htm on how to post messages to
>> >> NG's
>> >>
>> >> "canna" <[email protected]> wrote in message
>> >> news:[email protected]...
>> >> > I'm using Excel 97 SR1 that came with my Office 97 CD.
>> >> >
>> >> > "Noel Paton" wrote:
>> >> >
>> >> >> ....it would also be useful if you were to tell us which version of
>> >> >> Excel
>> >> >> you
>> >> >> are using??
>> >> >>
>> >> >>
>> >> >> --
>> >> >> Noel Paton (MS-MVP 2002-2005, Windows)
>> >> >>
>> >> >> Nil Carborundum Illegitemi
>> >> >> http://www.btinternet.com/~winnoel/millsrpch.htm
>> >> >>
>> >> >> http://tinyurl.com/6oztj
>> >> >>
>> >> >> Please read http://dts-l.org/goodpost.htm on how to post messages
>> >> >> to
>> >> >> NG's
>> >> >>
>> >> >> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message
>> >> >> news:%[email protected]...
>> >> >> > Have you tried the Knowledge Base? There were some 20 issues
>> >> >> > raised
>> >> >> > when
>> >> >> > simply searching for 'excel save' as keywords, maybe something
>> >> >> > there
>> >> >> > might
>> >> >> > help. Perhaps a good starting point would be "How to troubleshoot
>> >> >> > errors
>> >> >> > when you save Excel files"
>> >> >> > http://support.microsoft.com/default...b;en-us;271513
>> >> >> >
>> >> >> > Good luck
>> >> >> >
>> >> >> > Mart
>> >> >> >
>> >> >> >
>> >> >> > "canna" <[email protected]> wrote in message
>> >> >> > news:[email protected]...
>> >> >> >>I have Office 97 running on a windows me machine. Been using the
>> >> >> >>Excel
>> >> >> >>for
>> >> >> >> months on this machine with no problems.
>> >> >> >> Suddenly started receiving "excel has caused an error in
>> >> >> >> excel.exe.
>> >> >> >> if
>> >> >> >> you
>> >> >> >> continue to have problems please restart your computer" error
>> >> >> >> out
>> >> >> >> of
>> >> >> >> nowhere.
>> >> >> >> Error comes up when I try to save a file - closing the program
>> >> >> >> and
>> >> >> >> losing
>> >> >> >> all
>> >> >> >> the work. Software works fine until I try to save. Have tried to
>> >> >> >> save
>> >> >> >> in
>> >> >> >> multiple file formats and locations - to no avail.
>> >> >> >>
>> >> >> >> I reinstalled excel from the office cd. No help. Same message.
>> >> >> >>
>> >> >> >> Any ideas????
>> >> >> >>
>> >> >> >> Thanks.
>> >> >> >>
>> >> >> >
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

Noel Paton · 10-08-2005, 01:05 PM

(nice catch, Mart!)

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Mart" <mart(NoSpam)@nospam.nospam> wrote in message
news:[email protected]...
> You're welcome canna. Good to hear that it's fixed - it may have been
> regarded as a sledge-hammer to crack a nut, but at least it was quick and
> painless <g> and thanks for the feedback - it's appreciated.
>
> Mart
>
>
>

Mart · 10-08-2005, 03:05 PM

Cheers Noel - A bit of luck I suppose, as I'd once had similar(ish) issue
with Office 2000 Spent weeks, including several unsuccessful 'Repairs' and
ended up removing/re-installing to fix it. Just thought that it might work
here too. Hence the "quick and painless" comment <g>

Mart

"Noel Paton" <[email protected]> wrote in message
news:[email protected]...
> (nice catch, Mart!)
>