Excell and Word Hang up when attempting use Save As command

[Scuta]

I have just installed latest updates for office 2003 and now find that when I
attempt to use the save as command the application hangs up and prompts me to
send a report to microsoft when I terminate a non-responding program. Any
ideas as to what is wrong?

[Dave Peterson]

Maybe...

http://support.microsoft.com/default.aspx/kb/918165
Problems in Windows Explorer or the Windows shell after you install security
update MS06-015


Microsoft Patch Snafu Grows, Users Seek Workaround
http://www.techweb.com/wire/security/185303742

Scuta wrote:
>
> I have just installed latest updates for office 2003 and now find that when I
> attempt to use the save as command the application hangs up and prompts me to
> send a report to microsoft when I terminate a non-responding program. Any
> ideas as to what is wrong?

--

Dave Peterson

[Scuta]

I have uninstalled office and reinstalled. I find that new documents in
Excel and Word now behave correctlly but that pre-existing spreadsheets and
word documents still hang up when I use Save As. I do not use more than a
fraction of a percent of the office facilities in these programs so I cannot
say that there are other effects. If a solution exists that does not require
me to copy all my old documents into new ones I would like to know.

Scuta

"Dave Peterson" wrote:

> Maybe...
>
> http://support.microsoft.com/default.aspx/kb/918165
> Problems in Windows Explorer or the Windows shell after you install security
> update MS06-015
>
>
> Microsoft Patch Snafu Grows, Users Seek Workaround
> http://www.techweb.com/wire/security/185303742
>
> Scuta wrote:
> >
> > I have just installed latest updates for office 2003 and now find that when I
> > attempt to use the save as command the application hangs up and prompts me to
> > send a report to microsoft when I terminate a non-responding program. Any
> > ideas as to what is wrong?
>
> --
>
> Dave Peterson
>

[Gord Dibben]

Did you visit the sites Dave provided?

A re-install of Office does nothing to help you.

It is Windows OS updates that did the deed.

Read the how-tos on the MS site.


Gord Dibben MS Excel MVP

On Sat, 22 Apr 2006 07:09:01 -0700, Scuta <[email protected]>
wrote:

>I have uninstalled office and reinstalled. I find that new documents in
>Excel and Word now behave correctlly but that pre-existing spreadsheets and
>word documents still hang up when I use Save As. I do not use more than a
>fraction of a percent of the office facilities in these programs so I cannot
>say that there are other effects. If a solution exists that does not require
>me to copy all my old documents into new ones I would like to know.
>
>Scuta
>
>"Dave Peterson" wrote:
>
>> Maybe...
>>
>> http://support.microsoft.com/default.aspx/kb/918165
>> Problems in Windows Explorer or the Windows shell after you install security
>> update MS06-015
>>
>>
>> Microsoft Patch Snafu Grows, Users Seek Workaround
>> http://www.techweb.com/wire/security/185303742
>>
>> Scuta wrote:
>> >
>> > I have just installed latest updates for office 2003 and now find that when I
>> > attempt to use the save as command the application hangs up and prompts me to
>> > send a report to microsoft when I terminate a non-responding program. Any
>> > ideas as to what is wrong?
>>
>> --
>>
>> Dave Peterson
>>

[Jerry]

I have two computers and both are having problems. I am not a techy, so not
about to attempt to do the items listed on the two websites indicated. Is
there no direct Microsoft Support? The same thing happened with my pc at
work this week and the technician there was able to fix it. Can't type in
addresses on IE. Can't use save as in Excel or Word. HP Printer will not
work.

"Gord Dibben" wrote:

> Did you visit the sites Dave provided?
>
> A re-install of Office does nothing to help you.
>
> It is Windows OS updates that did the deed.
>
> Read the how-tos on the MS site.
>
>
> Gord Dibben MS Excel MVP
>
> On Sat, 22 Apr 2006 07:09:01 -0700, Scuta <[email protected]>
> wrote:
>
> >I have uninstalled office and reinstalled. I find that new documents in
> >Excel and Word now behave correctlly but that pre-existing spreadsheets and
> >word documents still hang up when I use Save As. I do not use more than a
> >fraction of a percent of the office facilities in these programs so I cannot
> >say that there are other effects. If a solution exists that does not require
> >me to copy all my old documents into new ones I would like to know.
> >
> >Scuta
> >
> >"Dave Peterson" wrote:
> >
> >> Maybe...
> >>
> >> http://support.microsoft.com/default.aspx/kb/918165
> >> Problems in Windows Explorer or the Windows shell after you install security
> >> update MS06-015
> >>
> >>
> >> Microsoft Patch Snafu Grows, Users Seek Workaround
> >> http://www.techweb.com/wire/security/185303742
> >>
> >> Scuta wrote:
> >> >
> >> > I have just installed latest updates for office 2003 and now find that when I
> >> > attempt to use the save as command the application hangs up and prompts me to
> >> > send a report to microsoft when I terminate a non-responding program. Any
> >> > ideas as to what is wrong?
> >>
> >> --
> >>
> >> Dave Peterson
> >>
>
>

[Scuta]

I do not have the confidence to attempt the solutions suggested in the
references provided. I have a ghost image of my operating hard drive on a
separate drive. from February. If I go back and then do not install the
update MS06-015 will this solve my problems? Are Microsoft likely to correct
the problems they have caused?

Scuta

"Jerry" wrote:

> I have two computers and both are having problems. I am not a techy, so not
> about to attempt to do the items listed on the two websites indicated. Is
> there no direct Microsoft Support? The same thing happened with my pc at
> work this week and the technician there was able to fix it. Can't type in
> addresses on IE. Can't use save as in Excel or Word. HP Printer will not
> work.
>
> "Gord Dibben" wrote:
>
> > Did you visit the sites Dave provided?
> >
> > A re-install of Office does nothing to help you.
> >
> > It is Windows OS updates that did the deed.
> >
> > Read the how-tos on the MS site.
> >
> >
> > Gord Dibben MS Excel MVP
> >
> > On Sat, 22 Apr 2006 07:09:01 -0700, Scuta <[email protected]>
> > wrote:
> >
> > >I have uninstalled office and reinstalled. I find that new documents in
> > >Excel and Word now behave correctlly but that pre-existing spreadsheets and
> > >word documents still hang up when I use Save As. I do not use more than a
> > >fraction of a percent of the office facilities in these programs so I cannot
> > >say that there are other effects. If a solution exists that does not require
> > >me to copy all my old documents into new ones I would like to know.
> > >
> > >Scuta
> > >
> > >"Dave Peterson" wrote:
> > >
> > >> Maybe...
> > >>
> > >> http://support.microsoft.com/default.aspx/kb/918165
> > >> Problems in Windows Explorer or the Windows shell after you install security
> > >> update MS06-015
> > >>
> > >>
> > >> Microsoft Patch Snafu Grows, Users Seek Workaround
> > >> http://www.techweb.com/wire/security/185303742
> > >>
> > >> Scuta wrote:
> > >> >
> > >> > I have just installed latest updates for office 2003 and now find that when I
> > >> > attempt to use the save as command the application hangs up and prompts me to
> > >> > send a report to microsoft when I terminate a non-responding program. Any
> > >> > ideas as to what is wrong?
> > >>
> > >> --
> > >>
> > >> Dave Peterson
> > >>
> >
> >

[Dave Peterson]

There's a link to Kelly's Korner in that article:
http://www.kellys-korner-xp.com/xp_tweaks.htm

Scroll down to near the bottom of the list--find #383.

On the righthand side is:
HP's Share-to-Web Software - Fix More info: (MS06-015)

It's a link to a .vbs (scripting file) that updates the registry to fix the
problem if it was caused by the HP software.



Jerry wrote:
>
> I have two computers and both are having problems. I am not a techy, so not
> about to attempt to do the items listed on the two websites indicated. Is
> there no direct Microsoft Support? The same thing happened with my pc at
> work this week and the technician there was able to fix it. Can't type in
> addresses on IE. Can't use save as in Excel or Word. HP Printer will not
> work.
>
> "Gord Dibben" wrote:
>
> > Did you visit the sites Dave provided?
> >
> > A re-install of Office does nothing to help you.
> >
> > It is Windows OS updates that did the deed.
> >
> > Read the how-tos on the MS site.
> >
> >
> > Gord Dibben MS Excel MVP
> >
> > On Sat, 22 Apr 2006 07:09:01 -0700, Scuta <[email protected]>
> > wrote:
> >
> > >I have uninstalled office and reinstalled. I find that new documents in
> > >Excel and Word now behave correctlly but that pre-existing spreadsheets and
> > >word documents still hang up when I use Save As. I do not use more than a
> > >fraction of a percent of the office facilities in these programs so I cannot
> > >say that there are other effects. If a solution exists that does not require
> > >me to copy all my old documents into new ones I would like to know.
> > >
> > >Scuta
> > >
> > >"Dave Peterson" wrote:
> > >
> > >> Maybe...
> > >>
> > >> http://support.microsoft.com/default.aspx/kb/918165
> > >> Problems in Windows Explorer or the Windows shell after you install security
> > >> update MS06-015
> > >>
> > >>
> > >> Microsoft Patch Snafu Grows, Users Seek Workaround
> > >> http://www.techweb.com/wire/security/185303742
> > >>
> > >> Scuta wrote:
> > >> >
> > >> > I have just installed latest updates for office 2003 and now find that when I
> > >> > attempt to use the save as command the application hangs up and prompts me to
> > >> > send a report to microsoft when I terminate a non-responding program. Any
> > >> > ideas as to what is wrong?
> > >>
> > >> --
> > >>
> > >> Dave Peterson
> > >>
> >
> >

--

Dave Peterson

[Gord Dibben]

Jerry

These newsgroups are manned by your peers. Microsoft support people are few and
far between around here.

We can do very little but try to assist with first-hand knowledge or by
directing you to sites where the information is available to instruct you on how
to fix the problem.


Gord


On Sat, 22 Apr 2006 13:05:01 -0700, Jerry <[email protected]>
wrote:

>I have two computers and both are having problems. I am not a techy, so not
>about to attempt to do the items listed on the two websites indicated. Is
>there no direct Microsoft Support? The same thing happened with my pc at
>work this week and the technician there was able to fix it. Can't type in
>addresses on IE. Can't use save as in Excel or Word. HP Printer will not
>work.
>
>"Gord Dibben" wrote:
>
>> Did you visit the sites Dave provided?
>>
>> A re-install of Office does nothing to help you.
>>
>> It is Windows OS updates that did the deed.
>>
>> Read the how-tos on the MS site.
>>
>>
>> Gord Dibben MS Excel MVP
>>
>> On Sat, 22 Apr 2006 07:09:01 -0700, Scuta <[email protected]>
>> wrote:
>>
>> >I have uninstalled office and reinstalled. I find that new documents in
>> >Excel and Word now behave correctlly but that pre-existing spreadsheets and
>> >word documents still hang up when I use Save As. I do not use more than a
>> >fraction of a percent of the office facilities in these programs so I cannot
>> >say that there are other effects. If a solution exists that does not require
>> >me to copy all my old documents into new ones I would like to know.
>> >
>> >Scuta
>> >
>> >"Dave Peterson" wrote:
>> >
>> >> Maybe...
>> >>
>> >> http://support.microsoft.com/default.aspx/kb/918165
>> >> Problems in Windows Explorer or the Windows shell after you install security
>> >> update MS06-015
>> >>
>> >>
>> >> Microsoft Patch Snafu Grows, Users Seek Workaround
>> >> http://www.techweb.com/wire/security/185303742
>> >>
>> >> Scuta wrote:
>> >> >
>> >> > I have just installed latest updates for office 2003 and now find that when I
>> >> > attempt to use the save as command the application hangs up and prompts me to
>> >> > send a report to microsoft when I terminate a non-responding program. Any
>> >> > ideas as to what is wrong?
>> >>
>> >> --
>> >>
>> >> Dave Peterson
>> >>
>>
>>

Gord Dibben MS Excel MVP

[Karl Drexel]

DO NOT change registry or uninstall Office. As Dave Peterson wrote in "Excel
and Word Hang Up..." a quick and simple fix can be found at
http://www.techweb.com/wire/security/185303742.Don't know how it works but it
does. Page two of the article gives a link to "Kellys Korner" for the fix. It
worked perfectly.



"Gord Dibben" wrote:

> Jerry
>
> These newsgroups are manned by your peers. Microsoft support people are few and
> far between around here.
>
> We can do very little but try to assist with first-hand knowledge or by
> directing you to sites where the information is available to instruct you on how
> to fix the problem.
>
>
> Gord
>
>
> On Sat, 22 Apr 2006 13:05:01 -0700, Jerry <[email protected]>
> wrote:
>
> >I have two computers and both are having problems. I am not a techy, so not
> >about to attempt to do the items listed on the two websites indicated. Is
> >there no direct Microsoft Support? The same thing happened with my pc at
> >work this week and the technician there was able to fix it. Can't type in
> >addresses on IE. Can't use save as in Excel or Word. HP Printer will not
> >work.
> >
> >"Gord Dibben" wrote:
> >
> >> Did you visit the sites Dave provided?
> >>
> >> A re-install of Office does nothing to help you.
> >>
> >> It is Windows OS updates that did the deed.
> >>
> >> Read the how-tos on the MS site.
> >>
> >>
> >> Gord Dibben MS Excel MVP
> >>
> >> On Sat, 22 Apr 2006 07:09:01 -0700, Scuta <[email protected]>
> >> wrote:
> >>
> >> >I have uninstalled office and reinstalled. I find that new documents in
> >> >Excel and Word now behave correctlly but that pre-existing spreadsheets and
> >> >word documents still hang up when I use Save As. I do not use more than a
> >> >fraction of a percent of the office facilities in these programs so I cannot
> >> >say that there are other effects. If a solution exists that does not require
> >> >me to copy all my old documents into new ones I would like to know.
> >> >
> >> >Scuta
> >> >
> >> >"Dave Peterson" wrote:
> >> >
> >> >> Maybe...
> >> >>
> >> >> http://support.microsoft.com/default.aspx/kb/918165
> >> >> Problems in Windows Explorer or the Windows shell after you install security
> >> >> update MS06-015
> >> >>
> >> >>
> >> >> Microsoft Patch Snafu Grows, Users Seek Workaround
> >> >> http://www.techweb.com/wire/security/185303742
> >> >>
> >> >> Scuta wrote:
> >> >> >
> >> >> > I have just installed latest updates for office 2003 and now find that when I
> >> >> > attempt to use the save as command the application hangs up and prompts me to
> >> >> > send a report to microsoft when I terminate a non-responding program. Any
> >> >> > ideas as to what is wrong?
> >> >>
> >> >> --
> >> >>
> >> >> Dave Peterson
> >> >>
> >>
> >>
>
> Gord Dibben MS Excel MVP
>

[Scuta]

Many thanks to you and Dave Petersen and all involved in providing the
answers - Techeb fix worked without any fuss after I scewed up courage to use
it.

Regards
Scuta

"Karl Drexel" wrote:

> DO NOT change registry or uninstall Office. As Dave Peterson wrote in "Excel
> and Word Hang Up..." a quick and simple fix can be found at
> http://www.techweb.com/wire/security/185303742.Don't know how it works but it
> does. Page two of the article gives a link to "Kellys Korner" for the fix. It
> worked perfectly.
>
>
>
> "Gord Dibben" wrote:
>
> > Jerry
> >
> > These newsgroups are manned by your peers. Microsoft support people are few and
> > far between around here.
> >
> > We can do very little but try to assist with first-hand knowledge or by
> > directing you to sites where the information is available to instruct you on how
> > to fix the problem.
> >
> >
> > Gord
> >
> >
> > On Sat, 22 Apr 2006 13:05:01 -0700, Jerry <[email protected]>
> > wrote:
> >
> > >I have two computers and both are having problems. I am not a techy, so not
> > >about to attempt to do the items listed on the two websites indicated. Is
> > >there no direct Microsoft Support? The same thing happened with my pc at
> > >work this week and the technician there was able to fix it. Can't type in
> > >addresses on IE. Can't use save as in Excel or Word. HP Printer will not
> > >work.
> > >
> > >"Gord Dibben" wrote:
> > >
> > >> Did you visit the sites Dave provided?
> > >>
> > >> A re-install of Office does nothing to help you.
> > >>
> > >> It is Windows OS updates that did the deed.
> > >>
> > >> Read the how-tos on the MS site.
> > >>
> > >>
> > >> Gord Dibben MS Excel MVP
> > >>
> > >> On Sat, 22 Apr 2006 07:09:01 -0700, Scuta <[email protected]>
> > >> wrote:
> > >>
> > >> >I have uninstalled office and reinstalled. I find that new documents in
> > >> >Excel and Word now behave correctlly but that pre-existing spreadsheets and
> > >> >word documents still hang up when I use Save As. I do not use more than a
> > >> >fraction of a percent of the office facilities in these programs so I cannot
> > >> >say that there are other effects. If a solution exists that does not require
> > >> >me to copy all my old documents into new ones I would like to know.
> > >> >
> > >> >Scuta
> > >> >
> > >> >"Dave Peterson" wrote:
> > >> >
> > >> >> Maybe...
> > >> >>
> > >> >> http://support.microsoft.com/default.aspx/kb/918165
> > >> >> Problems in Windows Explorer or the Windows shell after you install security
> > >> >> update MS06-015
> > >> >>
> > >> >>
> > >> >> Microsoft Patch Snafu Grows, Users Seek Workaround
> > >> >> http://www.techweb.com/wire/security/185303742
> > >> >>
> > >> >> Scuta wrote:
> > >> >> >
> > >> >> > I have just installed latest updates for office 2003 and now find that when I
> > >> >> > attempt to use the save as command the application hangs up and prompts me to
> > >> >> > send a report to microsoft when I terminate a non-responding program. Any
> > >> >> > ideas as to what is wrong?
> > >> >>
> > >> >> --
> > >> >>
> > >> >> Dave Peterson
> > >> >>
> > >>
> > >>
> >
> > Gord Dibben MS Excel MVP
> >