programs take a long time to display

[adoremus]

I am using Microsoft Office SBE 2003 with SP2.

When I click on an excel worksheet on my desktop, it takes 20 -40 seconds to
open.

I have cleared the cache and temporary internet files and history.
I have gone into Norton Systemworks 2004 and disabled the "auto-protect
Microsoft documents".

What should I do?

[garfield-n-odie [MVP]]

Don't disable Norton's autoprotect feature. Instead, disable
Norton's office plugin feature as described at
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in".

adoremus wrote:

> I am using Microsoft Office SBE 2003 with SP2.
>
> When I click on an excel worksheet on my desktop, it takes 20 -40 seconds to
> open.
>
> I have cleared the cache and temporary internet files and history.
> I have gone into Norton Systemworks 2004 and disabled the "auto-protect
> Microsoft documents".
>
> What should I do?
>