excel cannot access document may be read only or encrypted
that is the error i am getting on a user's laptop. they have windows XP and office 2003. if i try to uncheck the attributes of encryption it will tell me that access is denied. i was told to copy the documents over to a thumbdrive that had been fromatted as FAT32. that did not work. it would give me an error of access denied if i just tried to copy.
any help or suggestions are appreciated. this is a director's documents and they are very important.
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