Saved changes lost, File reverts to previous version

[omniscient]

Hi All

User edits a spreadsheet. They save the changes/new entries. Close excel. The spreadsheets' modified time-stamp is updated; showing time of save.

When the spreadsheet is next opened. The updates are not present, it's as if the changes have not been saved.

It is intermittent, at first I thought it was user-error, but it's being happening for a couple of months now, different users, different machines. Excel 2003, Windows XP. All updated. Security permissions are correct.

No error messages/warnings, nothing in event logs. Spreadsheets are stored on a networked 2003 SBS file-server. I enabled auditing on the file-server, I can see the three audit entries for the file save process.

First one is writing of a random alphanumeric filename (which I recognise as excels temp file for editing)
Second one is a deletion of "original filename.xls~random alpha-numeric characters.TMP" (don't know if this is a backup/autosave/whatever)
Third one is writing "original filename.xls" (which I would take to be the updated spreadsheet being written)

All entries are successful there are no failure entries. There is nothing else in the log to indicate why the problem exists.

I'm at a complete loss, don't know where to start. ANY Help is greatly appreciated as this has a big effect on productivity when it occurs.

Apologies if this post isn't suitable for this forum.

[robert111]

I would contact Microsoft and / or google it..........