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Formula issues

  1. #1
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    Formula issues

    I have a formula that needs some tweaking. This formula is to reference the ACCT and find the “best” contact information and return the result to the Merge sheet. If the ACCT does not have a Parent then you reference the ACCT to the abc_Phonelist sheet. If the ACCT does have a Parent then use the Parent ACCT since it has a more desirable account number to reference against the abc_Phonelist. If the ACCT or the Parent ACCT uses Processors then the ACCT from the Processors sheet has the best reliable account number to reference against the abc_Phonelist.
    In sum, there are three different possible “number tiers” that can be used. The first, the ACCT phone number. This means that the ACCT has neither a Parent nor a Processor. The second, the parent ACCT phone number. This means that the ACCT has a Parent, but neither the Parent ACCT nor the ACCT has a Processor.The third, the Processor phone number. This means that either the ACCT or the Parent ACCT has a Processor phone number.
    Please review my formula from the “merge” tab, and make any adjustments to accommodate the three-tier structure.

    ex.. The result should look something like this.
    ACCT/ CUSTOMER NAME/ PARENT/ PRIMARY CONTACT /PRIMARY NUMBER
    011001234/ Flying Biscuits/ Amy Grant /123-456-7890
    011000987 Beechman LLC Chris Seats 715-458-7123
    011120882 Fisherman Inc David DeFran 411-822-4526

    Thank you for your time and effort.
    ExcelNewby

    PS. The information that I gave was not very clear as such please disregard this post. Thank you for your time and effort.
    Attached Files Attached Files
    Last edited by ExcelNewby; 02-21-2009 at 01:56 PM. Reason: to clarify my orginal posting

  2. #2
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    Re: Formula issues

    I had had a look at your spreadsheet and am a bit confused. You state the the processor tab should contain more reliable information - however this tab doesn't contain the same information that the phonelise tab contains.

    Also the ACCT for the parent for the customer name doesn't match any number from any other tab. What information should be displayed if there is a number in the parent column?

  3. #3
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    Re: Formula issues

    The Processor tab gives reference to a more reliable ACCT. If you take ACCT 11120882 from the Insert_abc tab, the Proccessors shows that the account has a Client 011060369. You then locate ACCT 011060369 on the abc_PhoneList and get David DeFran as the contact person.

    The ACCT for the parent is 53000411 and it matches with 053000411 on the abc_PhoneList so the contact information for that should be Chris Seats. All ACCT should be in 9 digits.. so the formula might needs to be normalized. I hope that help. Thank you.

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