Hello,
I need an "If then" statement that will calculate if a row meets the SLA.
I have attached a demo spreadsheet.
Column A-Start Date and Time
Column B-End Date and Time
Column C-Hours to Process
Column D-Days to Process
Column E-Queue
Column F-SLA Standard (should be 1 if it meets the standard and 0 if it does not)
Column H and I-used to calculate column C
Queues with an SLA less then 3 days: C02, C30
Queues with an SLA less then 2 days:C12, C29, C33, C34
Queues with an SLA less then 1 day:C08, C09, C10, C16, C17, C50
Queues with an SLA less then 4 hours: C32
This formula works if you want to do it line by line: =if(D5>3,0,1)
However, I need one that reads like this:
if Column E equals C02 or C30 and Column D is greater than 3 hours than Column F equals 0 esle 1 or if Column E equals C12, C29, C33, C34 and Column D is greater than 2hours than Column F equals 0 esle 1... and so on
Thanks for the help
Bookmarks