Hi all!!
I just previously asked a question about Pivot Tables, but completely forgot to ask about weighted averages.
I have data that comes from our customers on how they rate our Technicians in certain areas after they come out to their home. (scale 1-10)
I have a pivot table with the averages of their scores in each section.
But the problem is that it should be a weighted average, meaning every score that is a 6 or below counts as a 0. so 1-6=0, 7=7, 8=8, 9=9, 10=10.
Any ideas on how to put a weighted average into a pivot table?
We could go thru and replaced all the 1-6's with 0s, but we need to maintain the raw data, and there is A LOT of data to go thru.
Thank you all for your help in advance, you guys are always so helpful!!
Attached is an example document.
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