Hi, I have an excel report into which I paste the maximum wait time for a number of queues, where the last column is the maximum value. Excel does not appear to like mm:ss (it turns the seconds into the minutes column and makes all the seconds zeroes) so I have managed to make this work using hh:mm but yesterday we had a call wait over 24 mins and now the value 24:41 appears as 0:41, presumable because you cannot have more than 24 hours in a day. The MAX value for the day no longer works and appears as 0:00.
What format can I use for these cells to make them appear as duration in mm:ss (and not a point in time) and that will allow me to get the maximum value for the rows above? I'm going quietly crazy with this so any help much appreciated.
Max Delay
16:36
13:28
5:28
7:39
24:41
11:38
12:30
:00
15:39
6:06
00:00
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