Hi,

I have a password protected workbook on a sharedrive and a single user can work on it at a time.

Now if the sheet is already open and another person tries to open the sheet, the user would know who is working on it, as the username of the person flashes who is currently working on the workbook.

However, lately, the name does not reflect and we all can only see a message as "another user" has locked the file

I have checked and all users still have their excel usernames defined.

Do we know what is causing this issue?