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Kyocera misaligns text box

  1. #1
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    Kyocera misaligns text box

    Has anyone had any issues with Kyocera drivers not aligning shapes or text boxes in excel?
    We have Office 2007 running on a Terminal Server with Windows Server 2008 r2. We have several printers installed (Dell, Brother HP etc.) and this Kyocera KM-C4035E. There is an Excel doc with a text box near the bottom that does not print on the Kyocera. At first we thought it wasn't printing at all, however after exhaustive testing i found that the box is there, but just misaligned WAY down below the page break and to the right slightly. This does not happen on any other printer, or when printed from a desktop PC.

    I tried 4 different drivers, the 4035e driver, also a 2525E, as well as two different 64 bit Kyocera Generic drivers, all with the same result. I've also tried many different configurations in Excel, such as creating a new document with the new text box (which is how i figured out the alignment issue), copied text box, deleted text box etc...

    Any ideas on WHY this one printer while installed on a Terminal Server can't just keep the alignment straight?

    thanks in advance!

  2. #2
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    Re: Kyocera misaligns text box

    Hi , se7ensamurai

    Maybe you should update driver to new version for Kyocera , or try to print content to XPS or PDF file format and output or print output via PDF or XPS ?

  3. #3
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    Re: Kyocera misaligns text box

    Yeah, tried several versions of the print drivers. INCLUDING the most recent ones from Kyocera's downloads page (this printer isn't even in the 'current' section.)

    I will probably just tell the users not to use text boxes in excel. Since everything in the cells prints fine, or else use a different printer.

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