Lightspeed long description import from excel - separated paragraphs

**Lyndsey** · 05-02-2013, 09:30 AM

Hello All,

I am currently trying to import multiple 'long descriptions' onto Lightspeed product cards for display on an upcoming website. This is probably a very basic excel problem but I can't seem to find a simple solution online. Basically When I paste descriptions into a cell they break up into separate cells by line or paragraph break When I need them to stay together as one long description. Even if I have text qualifiers around the text they still only import one paragraph into lightspeed. Maybe that i am not saving it as the right file extension...

Any help on this would be awesome.

Thanks,

Lyndsey

**Sam Capricci** · 06-25-2013, 02:59 PM

If you're still having the problem you might want to click on the cell, then right click and chose Paste Special, then select Unicode Text, Text or Csv, that should keep it all together in the same cell.

**alerutte** · 10-08-2013, 05:37 PM

Hi Lyndsey,

I am too having the very same problem, I have contacted LightSpeed about this and they basically say that it is impossible to import long descriptions with line breaks! This is very frustrating and frankly unacceptable. We have a big inventory and its just too slow to individually enter this info into the product cards.

Have you had any luck coming up with a solution?

Regards,

Arnold.

**arlu1201** · 10-09-2013, 12:17 AM

alerutte,

Unfortunately you need to post your question in a new thread, it's against the forum rules to post a question in the thread of another user. If you create your own thread, any advice will be tailored to your situation so you should include a description of what you've done and are trying to do. Also, if you feel that this thread is particularly relevant to what you are trying to do, you can surely include a link to it in your new thread.

**alerutte** · 10-09-2013, 12:30 AM

I am having the exact same issue? Whats the point of creating another thread about this. Plus I see there was no resolution to Lyndsey's problem so just was interested to see if they have had any luck.