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Trying to come up with Sign In / Group Distribution idea.

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    Question Trying to come up with Sign In / Group Distribution idea.

    Greetings,

    I've been working on trying to figure out a solution to my issue and I know it can be done in either access or excel, but I just can't find the resources to make it work.

    Here is my issue...

    I work for a Not-For-Profit organization that helps people with intellectual and physical disabilities. Because we have no other funding we are paid by the government a small fee for assisting each client and we have to "bill" each client which comes out of a grant that is provided by the government.

    I'm extremely new to my position and one of my jobs is to assign "clients" to groups with 1 staff member.

    I have a sign in sheet that we sign in all clients and staff. Once all the clients sign in and the staff sign in I have to sort them into groups of 3,4,6,8 (we try to stick to 4 for billing purposes as we make 8 dollars an hour per client so these are the best billing combinations)

    I am trying to figure out an easier method then what I do now. Right now I get a piece of paper and just start throwing people together and the process can take 45 mins to an hour and leaves my staff without groups and leaves clients not being as active as they could be.

    I was thinking if I could find something where I can enter the clients HIPAA name and their time in and times out and it would show me possible combinations I could group them into. I thought maybe access would be a good area, but I only know how to import data into access and use the automatic features to create reports etc.

    I'm just trying to come up with something that will speed up my process, I'm pretty good at some nifty things in Excel, but I just can't get this ideal to come to realization.

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    Forum Expert dflak's Avatar
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    Re: Trying to come up with Sign In / Group Distribution idea.

    We really need more information on the requirement. I'll assume the HIPAA name is unique. I don't have an issue with time in and time out.

    The question is how do you make the assignment of people to groups? Is it simply based on who's available at the time? Is a provider the same as a group? Or are there multiple providers in a group? Are there any other criteria to determine which group is appropriate for a particular client?
    One spreadsheet to rule them all. One spreadsheet to find them. One spreadsheet to bring them all and at corporate, bind them.

    A picture is worth a thousand words, but a sample spreadsheet is more likely to be worked on.

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    Question Re: Trying to come up with Sign In / Group Distribution idea.

    Thank you for your reply.

    The HIPAA name is the last four letters of the clients last name and first three of their first name.

    When it comes to making groups we assign clients to staff that are available. We try to keep them in groups of a certain number so we can maximize billing. We also have days where certain groups go on community integration outings so they have set groups for that day, which is typically a group of four.

    When I speak of maximize billing we have a "cheat sheet" we are given and have to go by.

    FHI ( This means Facility Habilitation Individual which is 1 on 1 with a staff member) = a ratio of 1:01 = $23.67 hour

    FHG: (Facility Habilitation Group which means it can be anywhere between 1 staff with as many as 8 clients, except we try to avoid ratios where we make negative money, like a group of 5 clients with 1 staff)

    The FHG cost ratio is

    1:02 - $16.96hr (or $8.48 hr per client)
    1:03 - $25.44hr (or $8.48 hr per client)
    1:04 - $33.92hr (or $8.48 hr per client) - we find this is the safest group ratio we try to keep so clients and staff are safe; however, sometimes we have to create other group sizes due to limitations.
    1:05 - $23.60hr (or $4.72 hr per client) - we try our best never to use this group ratio as we make no money for our service and this ratio actually costs us money.
    1:06 - $28.32hr (or $4.72 hr per client) - again another ratio that we try to avoid if we can
    1:07 - $33.04hr (or $4.72 hr per client) - again another ratio that we try to avoid if we can
    1:08 - $37.76hr (or $4.72 hr per client) - again not the best ratio to work with and we hardly every go this route.

    If I notice that I have a group of 5 and there are two staff available, for billing, I might split them up into two groups of 2 and 3 so I can maximize billing. This would make the facility $254.40 vs $141.60 if I would have put them in 1 group of 5 for 6 hours.

    For example, in my case, I have a day where I have 33 clients set to come in. This will be a perfect world scenario... I have 33 clients coming in and I know I'll need at least 9 staff. I would assign 7 staff with 4 clients, 1 staff with 3 clients, and 1 staff with 2 clients. This would maximize my billing. I would then sit down during the day and write 4 names with one staff, I would write down the times the staff worked.. (8:30 am to 3:00 pm)... I would then write the sign in of each client .. (typically they arrive at 8:30 am and leave at 3:00 pm )... I would then have staff bill for those clients using a specific billing code (we typically only use 2 different billing codes.. one for group and one for individual.. and I only have 5 clients that use about 45 mins of individual time per day )

    The above is an easy scenario that I can do quickly, it's the days like below that take me hours and has me working an 8 to 4:30 shift and getting off at 7:30 PM trying to figure out how to make this simpler.

    Let's take today for example.

    I have a total of 33 clients that are scheduled to come in, we have a total of 7 staff that are going to come in, and we have 2 clients that are absent.

    Name Time In Time Out Time In Time Out Out
    Client A 8:30 AM 3:00 PM 3:00 PM
    Client B 8:45 AM 3:00 PM 3:00 PM
    Client C 8:30 AM 9:00 AM 2:00 PM 3:00 PM 3:00 PM
    Client D 8:30 AM 2:45 PM 2:45 PM
    Staff A 8:00 AM 11:00 AM 2:00 PM 3:00 PM 3:00 PM
    Staff B 8:15 AM 3:30 PM 3:30 PM
    Staff C 8:30 AM 10:00 AM 2:15 PM 3:00 PM 3:00 PM

    I know the above looks very confusing but what I do is I have to see when staff is try to schedule clients with staff that are available. So if I have a staff that is signed out for any amount of time and those clients weren't signed out with them, then they can't have clients who are signed in assigned to them.

    And if there are times when I have staff signed in and no clients available I assign them NBT (Non-Billable Time) which is time that the company pays out of pocket that cannot be recouped through billing clients.

    hopefully that wasn't too confusing, cause this is my world.. I have so many other things I'm doing within my 6.5 hour shift that this billing aspect seems so hard. I tried to sit and learn access because I wanted to associate an excel file I can update daily that I can download so that I can see live totals of the amount of hours left for each client in their quarter, but that was way out of my league.

    Thanks again for replying, I know this is one of those extremely hard tasks that can be very confusing to answer.

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    Re: Trying to come up with Sign In / Group Distribution idea.

    Greetings,

    I was going to follow up on this as I have learned more about my job since I posted this so my answers and questions are a bit more specific..

    I had sent a PM to the person who replied, I only do that as I wasn't trying to bother everyone; however, the FAQ say that we need to keep all this stuff public so we all can learn from it. So here is what I sent.

    I tried to upload this and it kept failing, but I can figure out something if need be. The goal of this is to allow us to spend more time with the clients and less time trying to figure out the paperwork. We do this job because we want to provide a better life with those with disabilities. We sure don't do it for the money lol

    I know my reply was intense and really hard to follow, but I have since gotten better and understanding billing and wanted to try to find a ground floor to start on to help me get this under control.

    I've actually hand drawn the logic I do to figure out billing .. I can link it somewhere and send it to you, it doesn't contain anything confidential.

    I basically write my staff across the top and then I track how many clients sign in throughout the day. (this is the first step).. this shows me how many staff I need as I try to stay to 4:1 ratio for maximum billing.. we can do 4:1.. 6:1.. and rarely 8:1 if we have to.

    in my follow up post to you I showed you the break down of how the costs work. my director requires me to keep staff "billable" 90% of the time.

    Anyway, when clients some in we write down the time. So say 20 clients come in at 8:30 and then 2 come in at 8:45.. then I make a billing block for 8:30 to 8:45 of 20 clients which are 5 groups of 4 .. so I assign 5 groups of 4 to 5 of my staff for that time frame. Then we have 1 more client come in at 10:00 am then I make another billing block for 8:45 to 10 which has the clients from 8:30 to 8:45 and then the 2 clients that came in at 8:45. So I make 1 group of 6 and then 4 groups of 4. This also goes for when people leave. For example, I have a client that leaves at 2:15pm so with the same information prior if I have a client leave at 2:15pm I then make a billing block for 10am to 2:15pm and then I have to scramble to adjust groups. If I am lucky, I would have the right combo of staff to be able to make a group of 4, 6, 8 or 2 staff that I could make a group of 3 and a group of 2; however, if all else fails I would have to make a group of 5 to 1 staff. This is the worst combo as the government cuts the amount we are paid to 4 dollars an hour or something like that. In the Day Service word this is how we keep our doors open. We have to try to maximize billing by keeping the appropriate amount of clients in the right sized groups at any given time. That is why I was hoping to use computer logic in the mix because if it is setup right it will give us the best combo for billing.

    I'm trying to come up with an idea, if possible, where I can enter the times into an access or excel sheet and it automate some of what I'm doing and maybe even improve how we are doing it so we can maximize staff usage and billing.

    Thanks again for your reply
    Last edited by ctackett6407; 07-29-2017 at 02:03 AM.

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    Re: Trying to come up with Sign In / Group Distribution idea.

    OK, so here's the thing: this is an entire project, so you are starting from scratch. If you want to do it yourself with help from this community, then you need to start by mocking up an Excel sheet manually with a rough outline of the data you wish to see and analyse, and then we can help you put flesh on the bones, but it will take some time. Your other option, if you would rather somebody did it for you, is to go to the commercial services section and buy some points so that you can offer the job out to someone who may be willing to take it all on for you.

    As it stands currently, you have overloaded us with a mass of information to trawl through and try to get our heads round, which I'm not prepared to do without some effort from you to show us the sort of thing you are after, so what I'm looking for is a workbook attached to your next post with a rough outline of what you want to achieve. I hope this helps.
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    Re: Trying to come up with Sign In / Group Distribution idea.

    The reply that I gave to the person that replied, that was with me just learning that position etc. I've since realigned what I'm trying to do, I actually think I can figure most of it out so I can put together a workbook and go from there. Let me give it a shot and see what I can do!
    Last edited by AliGW; 07-29-2017 at 02:12 AM.

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    Re: Trying to come up with Sign In / Group Distribution idea.

    Great - that sounds good. Just to be clear, once you are ready, post your prototype workbook here and we can take it from there. Look forward to seeing it!

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    Re: Trying to come up with Sign In / Group Distribution idea.

    I would caution against "stringing the data across the columns" - like you indicated in Post #3. While this looks like a reasonable way to enter data, it is difficult to analyze in this format.

    You really should have the data like so:

    Date | Client | Time In | Time Out | Case Manager

    if a person has two appointment in one day, then create two records.

    Likewise create a new record for each client a case manager handles.

    Then you can create a report using a pivot table that looks like what you presented in Post #3. It will also give you all other kinds of statistics.

    So it would be a matter of: refresh the pivot table, see who is available, go back to the data, make the assignments.

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    Re: Trying to come up with Sign In / Group Distribution idea.

    Post #3 was a bit too much, but does contain info i'm working with.

    I have trying to come up with something. I have been taking a paper sheet and signing people in and out.. typically we have clients in the morning that we sign in, some of those clients might sign out with staff (groups of 4) to do community outings and then return and I sign them back in and then they typically only sign out 1 more time when they go home.

    I made an excel that I type in the IN and Out times and then I manually count how many people are there in each time block and then I use SUM to tell me how many people in that time frame. I then divide that by 4 and that tells how many staff..

    That's my start so far. I'm googling trying to figure out if there is a way to automate that, but as of right now I do it manually.

    I tried to post my examples but it would not let me.

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    Re: Trying to come up with Sign In / Group Distribution idea.

    As to "I tried to post my examples but it would not let me" the paperclip icon doesn't work. In order to upload a workbook click on the GO ADVANCED button below the Quick Reply window and then scroll down to Manage Attachments to open the upload window.
    Also in you profile please list the version of Microsoft Office/Excel not the version of windows as this may determine what products, i.e. Power Pivot/Power Query may or may not be applicable in offering solutions.
    Let us know if you have any questions.
    Consider taking the time to add to the reputation of everybody that has taken the time to respond to your query.

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