I hope to get help here. Here's my issue. I created a letter in MS Word which has my logo and QR code. I want to mail merge and send the letter to a group of people using Excel spreadsheet via email. I can see it's merging because as I scroll down, I can see the names of all the recipients...Hi Donna, Hi Eric etc... But when I attempt to send a test to myself, nothing happens. Not getting an error message. What's potentially the problem?