Excel Macro Runs on Some Computers, Not All- Stalls for computers where it fails to run

Hello!

I'm running a macro that utilizes an API call from quickbase to pull in data into my workbook.

It has successfully run on two computers using Excel 2016, and on one computer running 2016, it stalls when importing data- it also did this on my primary computer, which runs 2013.

While creating the macro, I put in:

Application.DisplayAlerts = False
     Application.AskToUpdateLinks = False

Just removed it to see if any error messages were popping up. I'm getting the popup that says, "We can't update some of the links in your workbook right now."

I can't break the link, because it is on a protected sheet in a document that doesn't exist. And if I continue without updating, the macro stalls. It gets stuck on the last step of the macro prior to import- with no further error messages.

Again, this has successfully run on other computers.


Any ideas for how to address this? I initially thought the problem was that I'm running 2013, but it stalled on 2016, too.