Hello All,
Trust all doing well and safe.
looking again for experts help, find the attached and help me in getting the details (security purpose changed the details). What am looking for as follows :
Raw data contains all the incident details ( reference, summary, open Date and Last/closed date and total number of Days etc.) Aging column i have inserted if not required you guys can remove. So i need to send report to customer who wants the calls which are logged (or) last updated/closed according to the age (in short age wise call). so i need to fill other tabs manually . Like how many calls falls under ( <=15 days, calls pending between >15 days to <=1month and so on) you can see the tabs according to age-wise.
please let me know if that help.
Regards.
Raj
Bookmarks