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Extreme VB Scripting problems

  1. #1
    Ronald
    Guest

    Extreme VB Scripting problems

    Hi Experts,
    The following is the module that has been created.

    What it does is the script import and reaad line by lines from a rpt file
    and extract certain information into a new excel worksheet each time it runs.

    There is a standard worksheet call "template" that it will copy and rename
    the worksheet to " MMM 'YY"

    I start facing problem when date as indicated below from the raw data.
    Date.......: 01/01/2005
    Day of Week: Saturday

    The problem only happens when date value > Year 2004.

    It read the data correctly but it bypasses the copy template to template
    (2), hence the rename of the worksheet will not work.

    I do hope some excel experts out there can share some experience in
    resolving this issue.

    The script as follow

    Sub Start()
    Sheets("Abandon Calls (Rpt Mth)").Activate 'Select Worksheet
    ActiveSheet.EnableCalculation = False 'Disable calculation
    Sheets("Abandon Calls (12 mths history)").Activate 'Select Worksheet
    ActiveSheet.EnableCalculation = False 'Disable calculation

    Sheets("Setup").Activate 'Select Worksheet
    RowCount = 11 'Read line from Row 11
    Do
    ReadIn (Sheets("Setup").Cells(7, 3).Value + "\" +
    Sheets("Setup").Cells(RowCount, 3).Value) 'Run sub program Read File
    RowCount = RowCount + 1
    'Do loop untill
    Loop Until (Sheets("Setup").Cells(RowCount, 3).Value = "")
    'Row is empty

    Sheets("Abandon Calls (Rpt Mth)").Activate
    'Select Worksheet
    ActiveSheet.EnableCalculation = True
    'Enable calculation
    Sheets("Abandon Calls (12 mths history)").Activate
    'Select Worksheet
    ActiveSheet.EnableCalculation = True
    'Enable calculation
    End Sub
    Sub ReadIn(SrcFile)
    LineRd = 0 'Line Read starting
    from Line 0
    Set fs = CreateObject("Scripting.FileSystemObject") 'Setup and create
    the object
    Set FF = fs.OpentextFile(SrcFile, 1) 'Setup FF as the
    instance of the text file
    Rep_Mnth = #1/1/2004# 'Assign variable
    Rep_Mnth = 1/1/2004
    Rpt_Mth = "" 'Assign variable
    Rpt_Mth = ""
    TmpV = "" 'Assign variable
    TmpV = ""
    Dim Field_Data(5) 'Declare each record
    have 5 data

    Do While Not (FF.AtEndOfStream) 'Do while source
    file is not End of stream
    LineRd = LineRd + 1 'Line + 1
    Rec_Read = FF.ReadLine 'Temporary Store
    Line in Rec_Read

    If ((InStr(1, Rec_Read, ":") = 3) And (Right(ACD, 5) = "45399")) Then
    'If Read Line contains 3 : or ACD 45399 then
    If InStr(1, Rec_Read, ":") = 3 Then
    'If Read Line contains 3 :
    Rec_Tme = Right("00" + LTrim(Mid(Rec_Read, 5 - 4, 5)), 5)
    'Trim the time
    TmpV = RTrim(LTrim(Mid(Rec_Read, 78 - 4, 5)))
    'Temporary value

    Field_Data(1) = CInt(Mid(Rec_Read, 146 - 2, 3)) 'Assign
    Abandon value to Field Data 1
    Field_Data(2) = CInt(Mid(Rec_Read, 12 - 2, 3)) 'Assign
    Actual Agent to Field Data 2
    Field_Data(3) = CInt(Mid(Rec_Read, 49 - 2, 3)) 'Assign
    Average Call per aent to Field Data 3
    Field_Data(4) = Round(CInt(Left(TmpV, InStr(TmpV, ":") - 1)) +
    (CInt(Right(TmpV, 2)) / 60), 2) 'Assign Average Talk Time b seconds to Field
    Data 4
    Field_Data(5) = CInt(Mid(Rec_Read, 39 - 2, 3)) 'Assign
    call received to Field Data 5

    If New_Mnth Then 'If It is new month
    ActiveSheet.EnableCalculation = True 'Enable calculation
    Sht_Found = False 'Assign Sht_Found value
    = false
    For TmpV = 4 To Sheets.Count 'For loop till Tmp =
    4th sheet
    If Sheets(TmpV).Name = Rpt_Mth Then 'If 4th sheet = Rpt_Mth
    Sht_Found = True 'Assign Sht_Found value
    = true
    TmpV = Sheets.Count 'TmpV = sheet count
    End If 'End if
    Next

    If Not Sht_Found Then 'If
    Worksheets("Template").Copy After:=Worksheets("Template")
    'Copy Template Worksheet
    Sheets("Template (2)").Select
    'Select Template(2)
    Sheets("Template (2)").Name = Rpt_Mth
    'Rename Template (2) to Rpt_Mth
    End If
    Sheets(Rpt_Mth).Activate
    'Select Worksheet
    Sheets(Rpt_Mth).EnableCalculation = False
    'Disable calculation
    End If

    Sheets("Jan '05").Select
    'Select Worksheet
    Col_Indx = Day(Rec_Date) + 3
    Cells(3, Col_Indx).Select
    Row_Indx = 4 + (CInt(Left(Rec_Tme, 2)) + CInt(Right(Rec_Tme, 2)) /
    60) / 0.5
    For TmpV = 1 To 5
    If (Field_Data(TmpV) > 0) Then
    Cells(Row_Indx + (TmpV - 1) * 50, Col_Indx).Value =
    Field_Data(TmpV)
    End If
    Next
    End If
    Else
    If (InStr(1, Rec_Read, "ACD-DN....") > 0) Then
    ACD = LTrim(Left(LTrim(RTrim(Right(Rec_Read, Len(Rec_Read) - 23))),
    5))
    Else
    If ((InStr(1, Rec_Read, "Date.......:") > 0) And (InStr(1, Rec_Read,
    "(cont.)") = 0)) Then 'If read string starting after "Date...:" consist of
    value > and string with cont.
    Rec_Date = LTrim(RTrim(Right(Rec_Read, Len(Rec_Read) - 13))) 'Get
    date in format 01/01/2005
    Rec_Date = Mid(Rec_Date, 4, 2) + "/" + Mid(Rec_Date, 1, 2) + "/" +
    Mid(Rec_Date, 7, 4) '
    'Returns a Variant (String) containing a specified number of
    characters from a string.
    'Syntax
    'Mid(string, start[, length])

    Rec_Date = CDate(Rec_Date)

    If Not (Month(Rep_Mnth) = Month(Rec_Date)) Then
    Rep_Mnth = Rec_Date
    Rpt_Mth = Format(Rep_Mnth, "mmm 'yy")
    Sheets("Setup").Cells(3, 3).Value = Rep_Mnth
    New_Mnth = True
    Else
    New_Mnth = False
    End If 'End If Not (Month(Rep_Mnth) = Month(Rec_Date))
    End If 'Enf If ((InStr(1, Rec_Read, "Date.......:") > 0) And
    (InStr(1, Rec_Read, "(cont.)") = 0)) Then
    End If
    End If
    Loop
    'End Loop
    FF.Close
    'Close file
    Sheets(Rpt_Mth).EnableCalculation = True
    'Enbable Calculation
    MsgBox ("Extraction of Data Completed, " + CStr(LineRd) + " lines
    processed.") 'Completion Message
    End Sub


  2. #2
    crazybass2
    Guest

    RE: Extreme VB Scripting problems

    Ronald,

    This is a lot to review. I'd like to help, but it's hard to evaluate what
    is going on without a sample of the text file. Could you post an example of
    what the text file looks like?

    Mike

    "Ronald" wrote:

    > Hi Experts,
    > The following is the module that has been created.
    >
    > What it does is the script import and reaad line by lines from a rpt file
    > and extract certain information into a new excel worksheet each time it runs.
    >
    > There is a standard worksheet call "template" that it will copy and rename
    > the worksheet to " MMM 'YY"
    >
    > I start facing problem when date as indicated below from the raw data.
    > Date.......: 01/01/2005
    > Day of Week: Saturday
    >
    > The problem only happens when date value > Year 2004.
    >
    > It read the data correctly but it bypasses the copy template to template
    > (2), hence the rename of the worksheet will not work.
    >
    > I do hope some excel experts out there can share some experience in
    > resolving this issue.
    >
    > The script as follow
    >
    > Sub Start()
    > Sheets("Abandon Calls (Rpt Mth)").Activate 'Select Worksheet
    > ActiveSheet.EnableCalculation = False 'Disable calculation
    > Sheets("Abandon Calls (12 mths history)").Activate 'Select Worksheet
    > ActiveSheet.EnableCalculation = False 'Disable calculation
    >
    > Sheets("Setup").Activate 'Select Worksheet
    > RowCount = 11 'Read line from Row 11
    > Do
    > ReadIn (Sheets("Setup").Cells(7, 3).Value + "\" +
    > Sheets("Setup").Cells(RowCount, 3).Value) 'Run sub program Read File
    > RowCount = RowCount + 1
    > 'Do loop untill
    > Loop Until (Sheets("Setup").Cells(RowCount, 3).Value = "")
    > 'Row is empty
    >
    > Sheets("Abandon Calls (Rpt Mth)").Activate
    > 'Select Worksheet
    > ActiveSheet.EnableCalculation = True
    > 'Enable calculation
    > Sheets("Abandon Calls (12 mths history)").Activate
    > 'Select Worksheet
    > ActiveSheet.EnableCalculation = True
    > 'Enable calculation
    > End Sub
    > Sub ReadIn(SrcFile)
    > LineRd = 0 'Line Read starting
    > from Line 0
    > Set fs = CreateObject("Scripting.FileSystemObject") 'Setup and create
    > the object
    > Set FF = fs.OpentextFile(SrcFile, 1) 'Setup FF as the
    > instance of the text file
    > Rep_Mnth = #1/1/2004# 'Assign variable
    > Rep_Mnth = 1/1/2004
    > Rpt_Mth = "" 'Assign variable
    > Rpt_Mth = ""
    > TmpV = "" 'Assign variable
    > TmpV = ""
    > Dim Field_Data(5) 'Declare each record
    > have 5 data
    >
    > Do While Not (FF.AtEndOfStream) 'Do while source
    > file is not End of stream
    > LineRd = LineRd + 1 'Line + 1
    > Rec_Read = FF.ReadLine 'Temporary Store
    > Line in Rec_Read
    >
    > If ((InStr(1, Rec_Read, ":") = 3) And (Right(ACD, 5) = "45399")) Then
    > 'If Read Line contains 3 : or ACD 45399 then
    > If InStr(1, Rec_Read, ":") = 3 Then
    > 'If Read Line contains 3 :
    > Rec_Tme = Right("00" + LTrim(Mid(Rec_Read, 5 - 4, 5)), 5)
    > 'Trim the time
    > TmpV = RTrim(LTrim(Mid(Rec_Read, 78 - 4, 5)))
    > 'Temporary value
    >
    > Field_Data(1) = CInt(Mid(Rec_Read, 146 - 2, 3)) 'Assign
    > Abandon value to Field Data 1
    > Field_Data(2) = CInt(Mid(Rec_Read, 12 - 2, 3)) 'Assign
    > Actual Agent to Field Data 2
    > Field_Data(3) = CInt(Mid(Rec_Read, 49 - 2, 3)) 'Assign
    > Average Call per aent to Field Data 3
    > Field_Data(4) = Round(CInt(Left(TmpV, InStr(TmpV, ":") - 1)) +
    > (CInt(Right(TmpV, 2)) / 60), 2) 'Assign Average Talk Time b seconds to Field
    > Data 4
    > Field_Data(5) = CInt(Mid(Rec_Read, 39 - 2, 3)) 'Assign
    > call received to Field Data 5
    >
    > If New_Mnth Then 'If It is new month
    > ActiveSheet.EnableCalculation = True 'Enable calculation
    > Sht_Found = False 'Assign Sht_Found value
    > = false
    > For TmpV = 4 To Sheets.Count 'For loop till Tmp =
    > 4th sheet
    > If Sheets(TmpV).Name = Rpt_Mth Then 'If 4th sheet = Rpt_Mth
    > Sht_Found = True 'Assign Sht_Found value
    > = true
    > TmpV = Sheets.Count 'TmpV = sheet count
    > End If 'End if
    > Next
    >
    > If Not Sht_Found Then 'If
    > Worksheets("Template").Copy After:=Worksheets("Template")
    > 'Copy Template Worksheet
    > Sheets("Template (2)").Select
    > 'Select Template(2)
    > Sheets("Template (2)").Name = Rpt_Mth
    > 'Rename Template (2) to Rpt_Mth
    > End If
    > Sheets(Rpt_Mth).Activate
    > 'Select Worksheet
    > Sheets(Rpt_Mth).EnableCalculation = False
    > 'Disable calculation
    > End If
    >
    > Sheets("Jan '05").Select
    > 'Select Worksheet
    > Col_Indx = Day(Rec_Date) + 3
    > Cells(3, Col_Indx).Select
    > Row_Indx = 4 + (CInt(Left(Rec_Tme, 2)) + CInt(Right(Rec_Tme, 2)) /
    > 60) / 0.5
    > For TmpV = 1 To 5
    > If (Field_Data(TmpV) > 0) Then
    > Cells(Row_Indx + (TmpV - 1) * 50, Col_Indx).Value =
    > Field_Data(TmpV)
    > End If
    > Next
    > End If
    > Else
    > If (InStr(1, Rec_Read, "ACD-DN....") > 0) Then
    > ACD = LTrim(Left(LTrim(RTrim(Right(Rec_Read, Len(Rec_Read) - 23))),
    > 5))
    > Else
    > If ((InStr(1, Rec_Read, "Date.......:") > 0) And (InStr(1, Rec_Read,
    > "(cont.)") = 0)) Then 'If read string starting after "Date...:" consist of
    > value > and string with cont.
    > Rec_Date = LTrim(RTrim(Right(Rec_Read, Len(Rec_Read) - 13))) 'Get
    > date in format 01/01/2005
    > Rec_Date = Mid(Rec_Date, 4, 2) + "/" + Mid(Rec_Date, 1, 2) + "/" +
    > Mid(Rec_Date, 7, 4) '
    > 'Returns a Variant (String) containing a specified number of
    > characters from a string.
    > 'Syntax
    > 'Mid(string, start[, length])
    >
    > Rec_Date = CDate(Rec_Date)
    >
    > If Not (Month(Rep_Mnth) = Month(Rec_Date)) Then
    > Rep_Mnth = Rec_Date
    > Rpt_Mth = Format(Rep_Mnth, "mmm 'yy")
    > Sheets("Setup").Cells(3, 3).Value = Rep_Mnth
    > New_Mnth = True
    > Else
    > New_Mnth = False
    > End If 'End If Not (Month(Rep_Mnth) = Month(Rec_Date))
    > End If 'Enf If ((InStr(1, Rec_Read, "Date.......:") > 0) And
    > (InStr(1, Rec_Read, "(cont.)") = 0)) Then
    > End If
    > End If
    > Loop
    > 'End Loop
    > FF.Close
    > 'Close file
    > Sheets(Rpt_Mth).EnableCalculation = True
    > 'Enbable Calculation
    > MsgBox ("Extraction of Data Completed, " + CStr(LineRd) + " lines
    > processed.") 'Completion Message
    > End Sub
    >


  3. #3
    Ronald
    Guest

    RE: Extreme VB Scripting problems

    Hi Mike,
    Attached the sample text file.

    Meanwhile, I realised that I can run the text file if it is Feb05 onwards.
    the only problem is it just can't recognised 01/01/2005.

    Take your time as I had manually input the data for 01/01/2005 as a work
    around>

    Tue Feb 1 17:16:21 2005 Page 1

    ACD Agent Group Performance Periodic Totals

    Date.......: 01/01/2005
    Day of Week: Saturday
    Queue Group:
    ___________________________________________________________________________________________________________________________________________________________________________________________________________
    Period Avg Agents No. Calls Calls Avg Calls ASA TSF Avg
    Talk Avg Hold Avg Not Avg Wait Ansd Longest Avg Abandoned No. Abandoned
    DN Xfr/Conf Xfr/Conf Avg NonACD Avg Time Position
    Ending Act'l Req'd Accepted Answered per Agent
    Time:DCP Time:HDCP Rdy:PCP Time Wait Wait Calls
    Calls on DN on ACD Call Time Busy Logged-In
    ______ ___________ __________ ________ _________ _____ ________
    ________ _________ ________ ________ ____________ ______________
    _____________ _____ ________ ________ __________ _________________
    ACD-DN...............: 45399
    Queue Name...........:
    Target Answer Time (for Avg Agents Req'd calculation): 0:20
    Target TSF % (Telephone Service Factor)..............: 80.00%
    0:30 1 1 2 2 2 0:20 50
    0:35 0:00 0:00 14:23 0:24 **** 0
    0 0 0 **** 1:10 29:56
    2:00 1 1 1 1 1 0:18 100
    2:06 0:00 0:00 27:54 0:18 **** 0
    0 0 0 **** 2:06 30:00
    3:30 1 1 5 3 3 0:30 40
    1:43 0:00 0:00 7:45 0:58 0:51 2
    1 0 0 1:34 6:44 30:00
    4:00 1 1 1 1 1 0:24 0
    11:08 0:00 0:00 18:52 0:24 **** 0
    0 0 0 **** 11:08 30:00
    4:30 1 1 2 2 2 0:15 50
    3:44 0:00 0:00 11:16 0:22 **** 0
    0 0 0 **** 7:28 30:00
    5:30 1 2 2 1 1 0:08 50
    3:16 0:00 0:00 13:36 0:08 1:40 1
    6 1 0 1:39 16:24 30:00
    6:30 1 1 1 1 1 0:14 100
    1:14 0:00 0:00 28:46 0:14 **** 0
    0 0 0 **** 1:14 30:00
    7:00 1 1 2 2 2 0:21 50
    1:40 0:00 0:00 13:20 0:32 **** 0
    0 0 0 **** 3:20 30:00
    8:00 1 1 1 1 1 0:14 100
    0:44 0:00 0:00 31:16 0:14 **** 0
    4 0 0 1:01 1:37 12:02
    8:30 2 1 1 1 0 0:04 100
    5:18 0:00 0:00 54:06 0:04 **** 0
    0 0 0 **** 2:57 30:00
    9:00 2 2 3 3 1 0:06 100
    5:00 0:00 0:00 14:47 0:10 **** 0
    1 0 0 0:38 7:49 30:00
    9:30 2 1 1 1 0 0:04 100
    1:10 0:00 0:00 58:50 0:04 **** 0
    0 0 0 **** 0:35 30:00
    10:00 2 1 2 2 1 0:07 100
    2:32 0:02 0:00 25:58 0:10 **** 0
    1 0 1 1:30 4:02 30:00
    11:00 2 0 1 1 0 0:08 100
    0:42 0:00 0:00 59:18 0:08 **** 0
    0 0 0 **** 0:21 30:00
    11:30 2 1 1 1 0 0:06 100
    11:00 0:00 0:00 49:00 0:06 **** 0
    0 0 0 **** 5:30 30:00
    12:00 1 1 1 1 1 0:04 100
    0:56 0:00 5:06 30:52 0:04 **** 0
    3 0 0 0:19 3:29 18:55
    13:00 1 2 2 1 1 3:12 50
    2:46 1:30 0:00 3:36 3:12 0:06 1
    2 0 1 7:52 26:24 30:00
    14:30 2 1 1 1 0 0:02 100
    4:22 0:00 0:00 55:12 0:02 **** 0
    1 0 0 0:26 2:24 30:00
    17:00 2 2 1 1 0 0:08 100
    13:54 0:00 0:00 46:02 0:08 **** 0
    0 0 0 **** 6:57 29:58
    18:00 2 0 1 1 0 0:02 100
    0:30 0:00 0:02 46:18 0:02 **** 0
    0 0 0 **** 0:16 23:25
    18:30 2 1 4 4 2 0:03 100
    2:20 0:04 0:00 12:33 0:04 **** 0
    0 0 1 **** 3:13 19:57
    21:00 2 1 1 1 0 0:08 100
    3:40 0:00 0:00 56:20 0:08 **** 0
    0 0 0 **** 1:50 30:00
    21:30 2 1 1 1 0 0:24 0
    10:54 1:12 0:00 47:58 0:24 **** 0
    0 0 1 **** 6:03 30:02
    22:30 2 1 2 2 1 0:11 100
    1:15 0:01 0:00 28:25 0:12 **** 0
    1 0 1 0:20 1:35 30:00
    24:00 2 1 2 2 1 0:12 100
    1:03 0:01 0:00 58:19 0:14 **** 0
    1 0 1 0:40 1:43 1:00:02
    ----- ----- ---------- ----- ----- ----- -----
    -------- -------- -------- -------- -------- -------- -----
    ----- ----- ----- -------- -------- --------
    SUB-TOTAL (for 80.00%):
    2 1 42 38 1 0:17 76
    3:17 0:05 0:08 27:36 8:46 0:52 4
    21 1 6 1:42 4:24 29:56
    SUB-AVERAGE (for 25 records):
    76



    ----- ----- ---------- ----- ----- ----- -----
    -------- -------- -------- -------- -------- -------- -----
    ----- ----- ----- -------- -------- --------
    SUB-TOTAL (for 45399):
    2 1 42 38 1 0:17 76
    3:17 0:05 0:08 27:36 8:46 0:52 4
    21 1 6 1:42 4:24 29:56
    SUB-AVERAGE (for 25 records):
    76



    ----- ----- ---------- ----- ----- ----- -----
    -------- -------- -------- -------- -------- -------- -----
    ----- ----- ----- -------- -------- --------
    SUB-TOTAL (for ):
    2 1 42 38 1 0:17 76
    3:17 0:05 0:08 27:36 8:46 0:52 4
    21 1 6 1:42 4:24 29:56

    Tue Feb 1 17:16:21 2005 Page 2

    ACD Agent Group Performance Periodic Totals

    Date.......: 01/01/2005 (cont.)
    Day of Week: Saturday (cont.)
    Queue Group: (cont.)
    ___________________________________________________________________________________________________________________________________________________________________________________________________________
    Period Avg Agents No. Calls Calls Avg Calls ASA TSF Avg
    Talk Avg Hold Avg Not Avg Wait Ansd Longest Avg Abandoned No. Abandoned
    DN Xfr/Conf Xfr/Conf Avg NonACD Avg Time Position
    Ending Act'l Req'd Accepted Answered per Agent
    Time:DCP Time:HDCP Rdy:PCP Time Wait Wait Calls
    Calls on DN on ACD Call Time Busy Logged-In
    ______ ___________ __________ ________ _________ _____ ________
    ________ _________ ________ ________ ____________ ______________
    _____________ _____ ________ ________ __________ _________________
    ACD-DN...............: 45399 (cont.)
    Queue Name...........: (cont.)
    Target Answer Time (for Avg Agents Req'd calculation): 0:20 (cont.)
    Target TSF % (Telephone Service Factor)..............: 80.00% (cont.)
    SUB-AVERAGE (for 25 records):
    76



    ----- ----- ---------- ----- ----- ----- -----
    -------- -------- -------- -------- -------- -------- -----
    ----- ----- ----- -------- -------- --------
    SUB-TOTAL (for 01/01/2005):
    2 1 42 38 1 0:17 76
    3:17 0:05 0:08 27:36 8:46 0:52 4
    21 1 6 1:42 4:24 29:56
    SUB-AVERAGE (for 25 records):
    76




    Tue Feb 1 17:16:21 2005 Page 3

    ACD Agent Group Performance Periodic Totals

    Date.......: 02/01/2005
    Day of Week: Sunday
    Queue Group:
    ___________________________________________________________________________________________________________________________________________________________________________________________________________
    Period Avg Agents No. Calls Calls Avg Calls ASA TSF Avg
    Talk Avg Hold Avg Not Avg Wait Ansd Longest Avg Abandoned No. Abandoned
    DN Xfr/Conf Xfr/Conf Avg NonACD Avg Time Position
    Ending Act'l Req'd Accepted Answered per Agent
    Time:DCP Time:HDCP Rdy:PCP Time Wait Wait Calls
    Calls on DN on ACD Call Time Busy Logged-In
    ______ ___________ __________ ________ _________ _____ ________
    ________ _________ ________ ________ ____________ ______________
    _____________ _____ ________ ________ __________ _________________
    ACD-DN...............: 45399
    Queue Name...........:
    Target Answer Time (for Avg Agents Req'd calculation): 0:20
    Target TSF % (Telephone Service Factor)..............: 80.00%
    2:00 2 1 1 1 0 0:10 100
    7:42 0:00 0:00 52:18 0:10 **** 0
    0 0 0 **** 3:51 30:00
    4:00 2 1 1 1 0 0:06 100
    1:08 0:00 0:00 58:52 0:06 **** 0
    0 0 0 **** 0:34 30:00
    7:30 1 1 2 2 2 0:13 100
    2:11 0:00 0:02 18:52 0:18 **** 0
    0 0 0 **** 1:45 14:19
    8:30 1 1 1 1 1 0:06 100
    5:50 0:00 0:00 24:10 0:06 **** 0
    0 0 0 **** 5:50 30:00
    11:30 1 1 1 1 1 0:06 100
    1:14 0:00 3:24 25:22 0:06 **** 0
    0 0 0 **** 4:38 30:00
    13:00 1 1 2 2 2 0:08 100
    1:44 0:00 0:00 13:16 0:10 **** 0
    0 0 0 **** 3:28 30:00
    14:30 1 0 1 1 1 0:02 100
    0:08 0:00 0:00 29:52 0:02 **** 0
    0 0 0 **** 0:08 30:00
    15:00 1 3 2 1 1 0:04 50
    14:56 0:00 8:46 6:18 0:04 1:14 1
    0 0 0 **** 23:42 30:00
    15:30 1 2 1 1 1 0:06 100
    18:12 0:00 0:00 11:48 0:06 **** 0
    0 0 0 **** 18:12 30:00
    16:00 1 2 2 1 1 0:06 50
    13:28 0:00 0:00 16:32 0:06 0:46 1
    0 0 0 **** 13:28 30:00
    16:30 1 2 2 1 1 0:04 100
    7:14 0:00 0:00 20:54 0:04 0:14 1
    2 0 0 0:56 9:06 30:00
    17:00 1 1 1 1 1 0:10 100
    1:58 0:00 0:00 28:02 0:10 **** 0
    0 0 0 **** 1:58 30:00
    17:30 1 0 1 1 1 0:08 100
    0:06 0:00 0:00 29:54 0:08 **** 0
    0 0 0 **** 0:06 30:00
    18:00 1 1 1 1 1 0:06 100
    4:18 0:00 6:28 19:14 0:06 **** 0
    0 0 0 **** 10:46 30:00
    20:30 1 1 2 2 2 0:13 100
    1:18 0:00 0:00 13:42 0:14 **** 0
    0 0 0 **** 2:36 30:00
    22:00 1 2 2 1 1 0:16 50
    7:42 0:00 0:00 22:18 0:16 0:32 1
    0 0 0 **** 7:42 30:00
    23:00 1 1 1 1 1 0:10 100
    2:08 0:00 0:00 27:52 0:10 **** 0
    0 0 0 **** 2:08 30:00
    24:00 1 1 7 1 1 0:22 20
    0:52 0:00 0:00 59:08 0:22 0:34 4
    0 0 0 **** 0:52 1:00:00
    ----- ----- ---------- ----- ----- ----- -----
    -------- -------- -------- -------- -------- -------- -----
    ----- ----- ----- -------- -------- --------
    SUB-TOTAL (for 80.00%):
    1 1 31 21 1 0:09 72
    4:38 0:00 0:53 24:58 2:44 0:38 8
    2 0 0 0:56 5:46 30:43
    SUB-AVERAGE (for 18 records):
    72


    Thanks & Regards
    Ronald

    "crazybass2" wrote:

    > Ronald,
    >
    > This is a lot to review. I'd like to help, but it's hard to evaluate what
    > is going on without a sample of the text file. Could you post an example of
    > what the text file looks like?
    >
    > Mike
    >
    > "Ronald" wrote:
    >
    > > Hi Experts,
    > > The following is the module that has been created.
    > >
    > > What it does is the script import and reaad line by lines from a rpt file
    > > and extract certain information into a new excel worksheet each time it runs.
    > >
    > > There is a standard worksheet call "template" that it will copy and rename
    > > the worksheet to " MMM 'YY"
    > >
    > > I start facing problem when date as indicated below from the raw data.
    > > Date.......: 01/01/2005
    > > Day of Week: Saturday
    > >
    > > The problem only happens when date value > Year 2004.
    > >
    > > It read the data correctly but it bypasses the copy template to template
    > > (2), hence the rename of the worksheet will not work.
    > >
    > > I do hope some excel experts out there can share some experience in
    > > resolving this issue.
    > >
    > > The script as follow
    > >
    > > Sub Start()
    > > Sheets("Abandon Calls (Rpt Mth)").Activate 'Select Worksheet
    > > ActiveSheet.EnableCalculation = False 'Disable calculation
    > > Sheets("Abandon Calls (12 mths history)").Activate 'Select Worksheet
    > > ActiveSheet.EnableCalculation = False 'Disable calculation
    > >
    > > Sheets("Setup").Activate 'Select Worksheet
    > > RowCount = 11 'Read line from Row 11
    > > Do
    > > ReadIn (Sheets("Setup").Cells(7, 3).Value + "\" +
    > > Sheets("Setup").Cells(RowCount, 3).Value) 'Run sub program Read File
    > > RowCount = RowCount + 1
    > > 'Do loop untill
    > > Loop Until (Sheets("Setup").Cells(RowCount, 3).Value = "")
    > > 'Row is empty
    > >
    > > Sheets("Abandon Calls (Rpt Mth)").Activate
    > > 'Select Worksheet
    > > ActiveSheet.EnableCalculation = True
    > > 'Enable calculation
    > > Sheets("Abandon Calls (12 mths history)").Activate
    > > 'Select Worksheet
    > > ActiveSheet.EnableCalculation = True
    > > 'Enable calculation
    > > End Sub
    > > Sub ReadIn(SrcFile)
    > > LineRd = 0 'Line Read starting
    > > from Line 0
    > > Set fs = CreateObject("Scripting.FileSystemObject") 'Setup and create
    > > the object
    > > Set FF = fs.OpentextFile(SrcFile, 1) 'Setup FF as the
    > > instance of the text file
    > > Rep_Mnth = #1/1/2004# 'Assign variable
    > > Rep_Mnth = 1/1/2004
    > > Rpt_Mth = "" 'Assign variable
    > > Rpt_Mth = ""
    > > TmpV = "" 'Assign variable
    > > TmpV = ""
    > > Dim Field_Data(5) 'Declare each record
    > > have 5 data
    > >
    > > Do While Not (FF.AtEndOfStream) 'Do while source
    > > file is not End of stream
    > > LineRd = LineRd + 1 'Line + 1
    > > Rec_Read = FF.ReadLine 'Temporary Store
    > > Line in Rec_Read
    > >
    > > If ((InStr(1, Rec_Read, ":") = 3) And (Right(ACD, 5) = "45399")) Then
    > > 'If Read Line contains 3 : or ACD 45399 then
    > > If InStr(1, Rec_Read, ":") = 3 Then
    > > 'If Read Line contains 3 :
    > > Rec_Tme = Right("00" + LTrim(Mid(Rec_Read, 5 - 4, 5)), 5)
    > > 'Trim the time
    > > TmpV = RTrim(LTrim(Mid(Rec_Read, 78 - 4, 5)))
    > > 'Temporary value
    > >
    > > Field_Data(1) = CInt(Mid(Rec_Read, 146 - 2, 3)) 'Assign
    > > Abandon value to Field Data 1
    > > Field_Data(2) = CInt(Mid(Rec_Read, 12 - 2, 3)) 'Assign
    > > Actual Agent to Field Data 2
    > > Field_Data(3) = CInt(Mid(Rec_Read, 49 - 2, 3)) 'Assign
    > > Average Call per aent to Field Data 3
    > > Field_Data(4) = Round(CInt(Left(TmpV, InStr(TmpV, ":") - 1)) +
    > > (CInt(Right(TmpV, 2)) / 60), 2) 'Assign Average Talk Time b seconds to Field
    > > Data 4
    > > Field_Data(5) = CInt(Mid(Rec_Read, 39 - 2, 3)) 'Assign
    > > call received to Field Data 5
    > >
    > > If New_Mnth Then 'If It is new month
    > > ActiveSheet.EnableCalculation = True 'Enable calculation
    > > Sht_Found = False 'Assign Sht_Found value
    > > = false
    > > For TmpV = 4 To Sheets.Count 'For loop till Tmp =
    > > 4th sheet
    > > If Sheets(TmpV).Name = Rpt_Mth Then 'If 4th sheet = Rpt_Mth
    > > Sht_Found = True 'Assign Sht_Found value
    > > = true
    > > TmpV = Sheets.Count 'TmpV = sheet count
    > > End If 'End if
    > > Next
    > >
    > > If Not Sht_Found Then 'If
    > > Worksheets("Template").Copy After:=Worksheets("Template")
    > > 'Copy Template Worksheet
    > > Sheets("Template (2)").Select
    > > 'Select Template(2)
    > > Sheets("Template (2)").Name = Rpt_Mth
    > > 'Rename Template (2) to Rpt_Mth
    > > End If
    > > Sheets(Rpt_Mth).Activate
    > > 'Select Worksheet
    > > Sheets(Rpt_Mth).EnableCalculation = False
    > > 'Disable calculation
    > > End If
    > >
    > > Sheets("Jan '05").Select
    > > 'Select Worksheet
    > > Col_Indx = Day(Rec_Date) + 3
    > > Cells(3, Col_Indx).Select
    > > Row_Indx = 4 + (CInt(Left(Rec_Tme, 2)) + CInt(Right(Rec_Tme, 2)) /
    > > 60) / 0.5
    > > For TmpV = 1 To 5
    > > If (Field_Data(TmpV) > 0) Then
    > > Cells(Row_Indx + (TmpV - 1) * 50, Col_Indx).Value =
    > > Field_Data(TmpV)
    > > End If
    > > Next
    > > End If
    > > Else
    > > If (InStr(1, Rec_Read, "ACD-DN....") > 0) Then
    > > ACD = LTrim(Left(LTrim(RTrim(Right(Rec_Read, Len(Rec_Read) - 23))),
    > > 5))
    > > Else
    > > If ((InStr(1, Rec_Read, "Date.......:") > 0) And (InStr(1, Rec_Read,
    > > "(cont.)") = 0)) Then 'If read string starting after "Date...:" consist of
    > > value > and string with cont.
    > > Rec_Date = LTrim(RTrim(Right(Rec_Read, Len(Rec_Read) - 13))) 'Get
    > > date in format 01/01/2005
    > > Rec_Date = Mid(Rec_Date, 4, 2) + "/" + Mid(Rec_Date, 1, 2) + "/" +
    > > Mid(Rec_Date, 7, 4) '
    > > 'Returns a Variant (String) containing a specified number of
    > > characters from a string.
    > > 'Syntax
    > > 'Mid(string, start[, length])
    > >
    > > Rec_Date = CDate(Rec_Date)
    > >
    > > If Not (Month(Rep_Mnth) = Month(Rec_Date)) Then
    > > Rep_Mnth = Rec_Date
    > > Rpt_Mth = Format(Rep_Mnth, "mmm 'yy")
    > > Sheets("Setup").Cells(3, 3).Value = Rep_Mnth
    > > New_Mnth = True
    > > Else
    > > New_Mnth = False
    > > End If 'End If Not (Month(Rep_Mnth) = Month(Rec_Date))
    > > End If 'Enf If ((InStr(1, Rec_Read, "Date.......:") > 0) And
    > > (InStr(1, Rec_Read, "(cont.)") = 0)) Then
    > > End If
    > > End If
    > > Loop
    > > 'End Loop
    > > FF.Close
    > > 'Close file
    > > Sheets(Rpt_Mth).EnableCalculation = True
    > > 'Enbable Calculation
    > > MsgBox ("Extraction of Data Completed, " + CStr(LineRd) + " lines
    > > processed.") 'Completion Message
    > > End Sub
    > >


  4. #4
    crazybass2
    Guest

    RE: Extreme VB Scripting problems

    Ok Ron, I think I found the trouble.

    Within the second IF statement you have a line in your code 'Sheets("Jan
    '05").Select' (shown below with the ----> in front of it). When you create
    each sheet that sheet becomes active by default. I don't think you need to
    select the sheet again. I've tested it without that line with the data you
    sent me and it appears to function properly. I also duplicated the data and
    changed the dates so that I have several months worth of data to work with.
    Without that line it appears to run fine on my side.

    You code read:

    Do While Not (FF.AtEndOfStream) 'Do while source
    file is not End of stream
    LineRd = LineRd + 1 'Line + 1
    Rec_Read = FF.ReadLine 'Temporary Store
    Line in Rec_Read
    If ((InStr(1, Rec_Read, ":") = 3) And (Right(ACD, 5) = "45399")) Then
    'If Read Line contains 3 : or ACD 45399 then
    If InStr(1, Rec_Read, ":") = 3 Then 'If Read Line contains 3 :
    Rec_Tme = Right("00" + LTrim(Mid(Rec_Read, 5 - 4, 5)), 5) 'Trim the
    time
    TmpV = RTrim(LTrim(Mid(Rec_Read, 78 - 4, 5))) 'Temporary value
    Field_Data(1) = CInt(Mid(Rec_Read, 146 - 2, 3)) 'Assign
    Abandon value to Field Data 1
    Field_Data(2) = CInt(Mid(Rec_Read, 12 - 2, 3)) 'Assign
    Actual Agent to Field Data 2
    Field_Data(3) = CInt(Mid(Rec_Read, 49 - 2, 3)) 'Assign
    Average Call per aent to Field Data 3
    Field_Data(4) = Round(CInt(Left(TmpV, InStr(TmpV, ":") - 1)) + _
    (CInt(Right(TmpV, 2)) / 60), 2) 'Assign Average Talk Time b seconds
    to Field Data 4
    Field_Data(5) = CInt(Mid(Rec_Read, 39 - 2, 3)) 'Assign
    call received to Field Data 5
    If New_Mnth Then 'If It is new month
    ActiveSheet.EnableCalculation = True 'Enable calculation
    Sht_Found = False 'Assign Sht_Found value
    = false
    For TmpV = 4 To Sheets.Count 'For loop till Tmp = 4
    th Sheet
    If Sheets(TmpV).Name = Rpt_Mth Then 'If 4th sheet = Rpt_Mth
    Sht_Found = True 'Assign Sht_Found value
    = true
    TmpV = Sheets.Count 'TmpV = sheet count
    End If 'End if
    Next
    If Not Sht_Found Then 'If
    Worksheets("Template").Copy After:=Worksheets("Template") 'Copy
    Template Worksheet
    Sheets("Template (2)").Select 'Select Template(2)
    Sheets("Template (2)").Name = Rpt_Mth 'Rename Template (2) to
    Rpt_Mth
    End If
    Sheets(Rpt_Mth).Activate 'Select Worksheet
    Sheets(Rpt_Mth).EnableCalculation = False 'Disable calculation
    End If
    ----> Sheets("Jan '05").Select 'Select Worksheet
    Col_Indx = Day(Rec_date) + 3
    Cells(3, Col_Indx).Select
    Row_Indx = 4 + (CInt(Left(Rec_Tme, 2)) + CInt(Right(Rec_Tme, 2)) /
    60) / 0.5
    For TmpV = 1 To 5
    If (Field_Data(TmpV) > 0) Then
    Cells(Row_Indx + (TmpV - 1) * 50, Col_Indx).Value =
    Field_Data(TmpV)
    End If
    Next
    End If
    Else
    If (InStr(1, Rec_Read, "ACD-DN....") > 0) Then
    ...etc.

    Let me know if that's not it...
    Mike

    "Ronald" wrote:

    > Hi Mike,
    > Attached the sample text file.
    >
    > Meanwhile, I realised that I can run the text file if it is Feb05 onwards.
    > the only problem is it just can't recognised 01/01/2005.
    >
    > Take your time as I had manually input the data for 01/01/2005 as a work
    > around>
    >
    > Tue Feb 1 17:16:21 2005 Page 1
    >
    > ACD Agent Group Performance Periodic Totals
    >
    > Date.......: 01/01/2005
    > Day of Week: Saturday
    > Queue Group:
    > ___________________________________________________________________________________________________________________________________________________________________________________________________________
    > Period Avg Agents No. Calls Calls Avg Calls ASA TSF Avg
    > Talk Avg Hold Avg Not Avg Wait Ansd Longest Avg Abandoned No. Abandoned
    > DN Xfr/Conf Xfr/Conf Avg NonACD Avg Time Position
    > Ending Act'l Req'd Accepted Answered per Agent
    > Time:DCP Time:HDCP Rdy:PCP Time Wait Wait Calls
    > Calls on DN on ACD Call Time Busy Logged-In
    > ______ ___________ __________ ________ _________ _____ ________
    > ________ _________ ________ ________ ____________ ______________
    > _____________ _____ ________ ________ __________ _________________
    > ACD-DN...............: 45399
    > Queue Name...........:
    > Target Answer Time (for Avg Agents Req'd calculation): 0:20
    > Target TSF % (Telephone Service Factor)..............: 80.00%
    > 0:30 1 1 2 2 2 0:20 50
    > 0:35 0:00 0:00 14:23 0:24 **** 0
    > 0 0 0 **** 1:10 29:56
    > 2:00 1 1 1 1 1 0:18 100
    > 2:06 0:00 0:00 27:54 0:18 **** 0
    > 0 0 0 **** 2:06 30:00
    > 3:30 1 1 5 3 3 0:30 40
    > 1:43 0:00 0:00 7:45 0:58 0:51 2
    > 1 0 0 1:34 6:44 30:00
    > 4:00 1 1 1 1 1 0:24 0
    > 11:08 0:00 0:00 18:52 0:24 **** 0
    > 0 0 0 **** 11:08 30:00
    > 4:30 1 1 2 2 2 0:15 50
    > 3:44 0:00 0:00 11:16 0:22 **** 0
    > 0 0 0 **** 7:28 30:00
    > 5:30 1 2 2 1 1 0:08 50
    > 3:16 0:00 0:00 13:36 0:08 1:40 1
    > 6 1 0 1:39 16:24 30:00
    > 6:30 1 1 1 1 1 0:14 100
    > 1:14 0:00 0:00 28:46 0:14 **** 0
    > 0 0 0 **** 1:14 30:00
    > 7:00 1 1 2 2 2 0:21 50
    > 1:40 0:00 0:00 13:20 0:32 **** 0
    > 0 0 0 **** 3:20 30:00
    > 8:00 1 1 1 1 1 0:14 100
    > 0:44 0:00 0:00 31:16 0:14 **** 0
    > 4 0 0 1:01 1:37 12:02
    > 8:30 2 1 1 1 0 0:04 100
    > 5:18 0:00 0:00 54:06 0:04 **** 0
    > 0 0 0 **** 2:57 30:00
    > 9:00 2 2 3 3 1 0:06 100
    > 5:00 0:00 0:00 14:47 0:10 **** 0
    > 1 0 0 0:38 7:49 30:00
    > 9:30 2 1 1 1 0 0:04 100
    > 1:10 0:00 0:00 58:50 0:04 **** 0
    > 0 0 0 **** 0:35 30:00
    > 10:00 2 1 2 2 1 0:07 100
    > 2:32 0:02 0:00 25:58 0:10 **** 0
    > 1 0 1 1:30 4:02 30:00
    > 11:00 2 0 1 1 0 0:08 100
    > 0:42 0:00 0:00 59:18 0:08 **** 0
    > 0 0 0 **** 0:21 30:00
    > 11:30 2 1 1 1 0 0:06 100
    > 11:00 0:00 0:00 49:00 0:06 **** 0
    > 0 0 0 **** 5:30 30:00
    > 12:00 1 1 1 1 1 0:04 100
    > 0:56 0:00 5:06 30:52 0:04 **** 0
    > 3 0 0 0:19 3:29 18:55
    > 13:00 1 2 2 1 1 3:12 50
    > 2:46 1:30 0:00 3:36 3:12 0:06 1
    > 2 0 1 7:52 26:24 30:00
    > 14:30 2 1 1 1 0 0:02 100
    > 4:22 0:00 0:00 55:12 0:02 **** 0
    > 1 0 0 0:26 2:24 30:00
    > 17:00 2 2 1 1 0 0:08 100
    > 13:54 0:00 0:00 46:02 0:08 **** 0
    > 0 0 0 **** 6:57 29:58
    > 18:00 2 0 1 1 0 0:02 100
    > 0:30 0:00 0:02 46:18 0:02 **** 0
    > 0 0 0 **** 0:16 23:25
    > 18:30 2 1 4 4 2 0:03 100
    > 2:20 0:04 0:00 12:33 0:04 **** 0
    > 0 0 1 **** 3:13 19:57
    > 21:00 2 1 1 1 0 0:08 100
    > 3:40 0:00 0:00 56:20 0:08 **** 0
    > 0 0 0 **** 1:50 30:00
    > 21:30 2 1 1 1 0 0:24 0
    > 10:54 1:12 0:00 47:58 0:24 **** 0
    > 0 0 1 **** 6:03 30:02
    > 22:30 2 1 2 2 1 0:11 100
    > 1:15 0:01 0:00 28:25 0:12 **** 0
    > 1 0 1 0:20 1:35 30:00
    > 24:00 2 1 2 2 1 0:12 100
    > 1:03 0:01 0:00 58:19 0:14 **** 0
    > 1 0 1 0:40 1:43 1:00:02
    > ----- ----- ---------- ----- ----- ----- -----
    > -------- -------- -------- -------- -------- -------- -----
    > ----- ----- ----- -------- -------- --------
    > SUB-TOTAL (for 80.00%):
    > 2 1 42 38 1 0:17 76
    > 3:17 0:05 0:08 27:36 8:46 0:52 4
    > 21 1 6 1:42 4:24 29:56
    > SUB-AVERAGE (for 25 records):
    > 76
    >
    >
    >
    > ----- ----- ---------- ----- ----- ----- -----
    > -------- -------- -------- -------- -------- -------- -----
    > ----- ----- ----- -------- -------- --------
    > SUB-TOTAL (for 45399):
    > 2 1 42 38 1 0:17 76
    > 3:17 0:05 0:08 27:36 8:46 0:52 4
    > 21 1 6 1:42 4:24 29:56
    > SUB-AVERAGE (for 25 records):
    > 76
    >
    >
    >
    > ----- ----- ---------- ----- ----- ----- -----
    > -------- -------- -------- -------- -------- -------- -----
    > ----- ----- ----- -------- -------- --------
    > SUB-TOTAL (for ):
    > 2 1 42 38 1 0:17 76
    > 3:17 0:05 0:08 27:36 8:46 0:52 4
    > 21 1 6 1:42 4:24 29:56
    >
    > Tue Feb 1 17:16:21 2005 Page 2
    >
    > ACD Agent Group Performance Periodic Totals
    >
    > Date.......: 01/01/2005 (cont.)
    > Day of Week: Saturday (cont.)
    > Queue Group: (cont.)
    > ___________________________________________________________________________________________________________________________________________________________________________________________________________
    > Period Avg Agents No. Calls Calls Avg Calls ASA TSF Avg
    > Talk Avg Hold Avg Not Avg Wait Ansd Longest Avg Abandoned No. Abandoned
    > DN Xfr/Conf Xfr/Conf Avg NonACD Avg Time Position
    > Ending Act'l Req'd Accepted Answered per Agent
    > Time:DCP Time:HDCP Rdy:PCP Time Wait Wait Calls
    > Calls on DN on ACD Call Time Busy Logged-In
    > ______ ___________ __________ ________ _________ _____ ________
    > ________ _________ ________ ________ ____________ ______________
    > _____________ _____ ________ ________ __________ _________________
    > ACD-DN...............: 45399 (cont.)
    > Queue Name...........: (cont.)
    > Target Answer Time (for Avg Agents Req'd calculation): 0:20 (cont.)
    > Target TSF % (Telephone Service Factor)..............: 80.00% (cont.)
    > SUB-AVERAGE (for 25 records):
    > 76
    >
    >
    >
    > ----- ----- ---------- ----- ----- ----- -----
    > -------- -------- -------- -------- -------- -------- -----
    > ----- ----- ----- -------- -------- --------
    > SUB-TOTAL (for 01/01/2005):
    > 2 1 42 38 1 0:17 76
    > 3:17 0:05 0:08 27:36 8:46 0:52 4
    > 21 1 6 1:42 4:24 29:56
    > SUB-AVERAGE (for 25 records):
    > 76
    >
    >
    >
    >
    > Tue Feb 1 17:16:21 2005 Page 3
    >
    > ACD Agent Group Performance Periodic Totals
    >
    > Date.......: 02/01/2005
    > Day of Week: Sunday
    > Queue Group:
    > ___________________________________________________________________________________________________________________________________________________________________________________________________________
    > Period Avg Agents No. Calls Calls Avg Calls ASA TSF Avg
    > Talk Avg Hold Avg Not Avg Wait Ansd Longest Avg Abandoned No. Abandoned
    > DN Xfr/Conf Xfr/Conf Avg NonACD Avg Time Position
    > Ending Act'l Req'd Accepted Answered per Agent
    > Time:DCP Time:HDCP Rdy:PCP Time Wait Wait Calls
    > Calls on DN on ACD Call Time Busy Logged-In
    > ______ ___________ __________ ________ _________ _____ ________
    > ________ _________ ________ ________ ____________ ______________
    > _____________ _____ ________ ________ __________ _________________
    > ACD-DN...............: 45399
    > Queue Name...........:
    > Target Answer Time (for Avg Agents Req'd calculation): 0:20
    > Target TSF % (Telephone Service Factor)..............: 80.00%
    > 2:00 2 1 1 1 0 0:10 100
    > 7:42 0:00 0:00 52:18 0:10 **** 0
    > 0 0 0 **** 3:51 30:00
    > 4:00 2 1 1 1 0 0:06 100
    > 1:08 0:00 0:00 58:52 0:06 **** 0
    > 0 0 0 **** 0:34 30:00
    > 7:30 1 1 2 2 2 0:13 100
    > 2:11 0:00 0:02 18:52 0:18 **** 0
    > 0 0 0 **** 1:45 14:19
    > 8:30 1 1 1 1 1 0:06 100
    > 5:50 0:00 0:00 24:10 0:06 **** 0
    > 0 0 0 **** 5:50 30:00
    > 11:30 1 1 1 1 1 0:06 100
    > 1:14 0:00 3:24 25:22 0:06 **** 0
    > 0 0 0 **** 4:38 30:00
    > 13:00 1 1 2 2 2 0:08 100
    > 1:44 0:00 0:00 13:16 0:10 **** 0
    > 0 0 0 **** 3:28 30:00
    > 14:30 1 0 1 1 1 0:02 100
    > 0:08 0:00 0:00 29:52 0:02 **** 0
    > 0 0 0 **** 0:08 30:00
    > 15:00 1 3 2 1 1 0:04 50
    > 14:56 0:00 8:46 6:18 0:04 1:14 1
    > 0 0 0 **** 23:42 30:00
    > 15:30 1 2 1 1 1 0:06 100
    > 18:12 0:00 0:00 11:48 0:06 **** 0
    > 0 0 0 **** 18:12 30:00
    > 16:00 1 2 2 1 1 0:06 50
    > 13:28 0:00 0:00 16:32 0:06 0:46 1
    > 0 0 0 **** 13:28 30:00
    > 16:30 1 2 2 1 1 0:04 100
    > 7:14 0:00 0:00 20:54 0:04 0:14 1
    > 2 0 0 0:56 9:06 30:00
    > 17:00 1 1 1 1 1 0:10 100
    > 1:58 0:00 0:00 28:02 0:10 **** 0
    > 0 0 0 **** 1:58 30:00
    > 17:30 1 0 1 1 1 0:08 100
    > 0:06 0:00 0:00 29:54 0:08 **** 0
    > 0 0 0 **** 0:06 30:00
    > 18:00 1 1 1 1 1 0:06 100
    > 4:18 0:00 6:28 19:14 0:06 **** 0
    > 0 0 0 **** 10:46 30:00
    > 20:30 1 1 2 2 2 0:13 100
    > 1:18 0:00 0:00 13:42 0:14 **** 0
    > 0 0 0 **** 2:36 30:00
    > 22:00 1 2 2 1 1 0:16 50
    > 7:42 0:00 0:00 22:18 0:16 0:32 1
    > 0 0 0 **** 7:42 30:00
    > 23:00 1 1 1 1 1 0:10 100
    > 2:08 0:00 0:00 27:52 0:10 **** 0
    > 0 0 0 **** 2:08 30:00
    > 24:00 1 1 7 1 1 0:22 20
    > 0:52 0:00 0:00 59:08 0:22 0:34 4
    > 0 0 0 **** 0:52 1:00:00
    > ----- ----- ---------- ----- ----- ----- -----
    > -------- -------- -------- -------- -------- -------- -----
    > ----- ----- ----- -------- -------- --------
    > SUB-TOTAL (for 80.00%):
    > 1 1 31 21 1 0:09 72
    > 4:38 0:00 0:53 24:58 2:44 0:38 8
    > 2 0 0 0:56 5:46 30:43
    > SUB-AVERAGE (for 18 records):
    > 72
    >
    >
    > Thanks & Regards
    > Ronald
    >
    > "crazybass2" wrote:
    >
    > > Ronald,
    > >
    > > This is a lot to review. I'd like to help, but it's hard to evaluate what
    > > is going on without a sample of the text file. Could you post an example of
    > > what the text file looks like?
    > >
    > > Mike
    > >
    > > "Ronald" wrote:
    > >
    > > > Hi Experts,
    > > > The following is the module that has been created.
    > > >
    > > > What it does is the script import and reaad line by lines from a rpt file
    > > > and extract certain information into a new excel worksheet each time it runs.
    > > >
    > > > There is a standard worksheet call "template" that it will copy and rename
    > > > the worksheet to " MMM 'YY"
    > > >
    > > > I start facing problem when date as indicated below from the raw data.
    > > > Date.......: 01/01/2005
    > > > Day of Week: Saturday
    > > >
    > > > The problem only happens when date value > Year 2004.
    > > >
    > > > It read the data correctly but it bypasses the copy template to template
    > > > (2), hence the rename of the worksheet will not work.
    > > >
    > > > I do hope some excel experts out there can share some experience in
    > > > resolving this issue.
    > > >
    > > > The script as follow
    > > >
    > > > Sub Start()
    > > > Sheets("Abandon Calls (Rpt Mth)").Activate 'Select Worksheet
    > > > ActiveSheet.EnableCalculation = False 'Disable calculation


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