Hi everybody,
I have a spreadsheet that I'm using as a call log for a support desk. Sometimes, when the problem is outside of my scope, I have to call in a ticket to a helpdesk.
I want to keep the call log separate from the ticket list, but I want to be able to reference a ticket number for a specific call or vice versa using a command button.
Here's the psuedocode for my problem:
I will already have the workbook open with the call log and the ticket list worksheets so there's no need to open a workbook. However, I have 2 additional worksheets in this workbook that don't need to be searched because the data in these two is significantly different than the others and, I feel, would only slow the search time.
I have some programming experience, but I'm self taught with VBA, so I struggle at times. If the solution for this problem is right in front of my face, please go easy on me.
Thank you for any help you can toss my way,
beacon
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