Hi
try this macro
the range SourceRange should be set to iclude your names, ticket info and expiry date with the expiry date in the fourth column
in the VBA area you should click tools > references > Outlook [version #] reference file to allow excel to connect to outlook
the macro should find all instances of tickets due within 7 days. Depending on your version, it may ask you a security question whether you want to send each macro, which is an irritation, but not too bad if you only have a few e-mails
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